Senior Director, People Ops Systems & Data

Ironclad; San Francisco (CA); On-site; USD 245,000 - 265,000; Full time

Benefits offered by this job

Health coverage

Parental leave

Compassionate leave

Family forming support

Paid time off

Wellbeing stipends

Hybrid work stipend

Mental health support

Pre-tax commuter benefits

401(k) with employer match

Team events

Job summary

Ironclad’s People team is seeking a systems-driven leader to define and scale People Operations, Systems, and Data at our San Francisco headquarters. You’ll own infrastructure, workforce data, and governance, partnering with the CPO and Finance, IT, and G&A to simplify processes and drive measurable business impact.

You’ll lead analytics, build an scalable operating model, promote AI-driven improvements with strong governance, and hire and mentor a high-performing team.

Qualifications

• 10+ years of progressive leadership in People Ops / HR tech in a high-growth environment.
• 4+ years leading managers and building high-performing operational, systems, or analytics teams.
• Deep experience with HRIS, payroll, planning and adjacent enterprise systems.
• Strong analytical fluency; design reporting, identify root causes, translate data into decisions.
• Proven success leading systems implementations or process redesign to scale.
• Experience building cross-functional partnerships with Finance, IT, Talent Acquisition.
• Judgment balancing service, rigor, speed, and change management in a dynamic environment.
• Hands-on orientation: move between strategy, operational detail, and executive influence.
• Clear point of view on AI/automation in People work with governance and adoption.
• Excellent communication; ability to bring clarity to ambiguity and align stakeholders.
• Builder’s mindset with ownership and high standards for execution.

Responsibilities

• Lead strategy, roadmap, and execution for People operations, systems, and data.
• Own and modernize core People infrastructure: HR systems, workflows, data governance, reporting.
• Partner with Finance, IT, and cross-functional operators to connect headcount, org, payroll, and planning data.
• Build a scalable operating model for People by simplifying processes and clarifying ownership.
• Drive workforce data quality and governance for employee, organizational, and planning data.
• Lead People analytics and executive reporting with clear insights and recommendations.
• Establish planning rhythms and operating mechanisms for prioritization and execution.
• Identify opportunities to use AI and automation across People workflows with governance.
• Serve as strategic thought partner to CPO and People leadership on health, capacity, and planning.
• Hire, develop, and lead a high-performing People Ops/Systems/Analytics team.
• Establish accountability, service orientation, experimentation, and continuous improvement.
• Ensure operational excellence across core People processes including compliance and audits.

Skills

People Ops leadership

HRIS

Payroll

Workforce planning

Business operations

Data analytics

Cross-functional partnerships

Executive communication

Automation & AI in People

Change management

Strategic thinking

Job description

Ironclad’s People team is seeking a systems-driven leader to define and scale People Operations, Systems, and Data at our San Francisco headquarters. You’ll own infrastructure, workforce data, and governance, partnering with the CPO and Finance, IT, and G&A to simplify processes and drive measurable business impact.

You’ll lead analytics, build an scalable operating model, promote AI-driven improvements with strong governance, and hire and mentor a high-performing team.