Senior Manager, Recruiting Operations

Ironclad Inc.; San Francisco (CA); On-site; USD 165,000 - 200,000; Full time

Benefits offered by this job

100% health coverage for employees

Market-leading leave policies

Paid time off

401(k) plan with employer match

Mental health support

Monthly stipends for well-being

Job summary

Ironclad Inc. is looking for a Senior Manager of Recruiting Operations based in San Francisco. This role requires a visionary leader with at least 8 years in Recruiting Operations, focusing on scaling a recruiting engine and leveraging AI and automation to enhance hiring practices. Responsibilities include managing teams, driving process improvements, and architecting a scalable recruiting infrastructure. A competitive salary of $165,000 to $200,000 is offered, alongside comprehensive employee benefits including health coverage and parental leave.

Qualifications

• 8+ years of experience in Recruiting Operations or similar roles.
• Proven ability to leverage AI for recruiting efficiency.
• Expertise in building scalable recruiting infrastructure.

Responsibilities

• Manage and improve Recruiting Operations for quality hiring.
• Drive process improvement across recruiting teams.
• Architect scalable recruiting infrastructure utilizing AI.

Skills

Leadership in Recruiting Operations

Expertise with recruiting technology

AI and intelligent automation

Analytical fluency

Stakeholder management

Cross-functional collaboration

Change management

Tools

ATS systems

Ashby

Ashby Analytics

Job description

Recruiting at Ironclad

We are seeking a visionary, systems-oriented leader to serve as our Senior Manager of Recruiting Operations. This is an opportunity to scale a high-impact recruiting engine at a critical phase of growth. You will design and operationalize the programs, processes, and enablement strategies that power consistent, high-quality hiring outcomes across the business. As a core member of the recruiting leadership team, you will champion the integration of cutting‑edge AI tools and automated workflows, delivering step‑function improvements in operational velocity, precision, and hiring quality across the globe.

What You’ll Do

• Manage Recruiting Coordinators and Recruiting Operations for the company enabling high quality hiring at speed.
• Drive continuous process improvement, consistency and operational excellence across recruiting teams globally.
• Architect and maintain a scalable recruiting infrastructure (systems and processes) with a relentless focus on leveraging AI and automation to eliminate friction, reduce manual effort, and accelerate high‑volume hiring.
• Lead change management efforts, rapidly iterating on systems and training teams to maximize adoption of new, AI‑driven workflows.
• Drive strategic workforce planning in partnership with Finance and People leaders, delivering data‑backed hiring forecasts, capacity models, and scenario analyses.
• Lead recruiting analytics, providing executive‑level insights on capacity, risk, timelines, and strategic trade‑offs along with translating data into actionable insights that improve team performance.
• Elevate organizational hiring capability by developing structured interviewing frameworks, creating best‑practice playbooks, and building comprehensive enablement programs for recruiters and hiring managers.
• Partner closely with Talent Acquisition leadership to reinforce high standards for candidate experience and overall hiring outcomes.

What You Have

• 8+ years of progressive leadership in Recruiting Operations, Workforce Planning, or People Operations, ideally within a high‑growth, technology‑driven environment.
• Expertise with modern recruiting systems and recruiting technology, including ATS, scheduling, and analytics tooling. Experience with Ashby and Ashby Analytics is strongly preferred.
• Demonstrated expertise in leveraging AI and intelligent automation to fundamentally transform recruiting efficiency and candidate engagement.
• Advanced analytical fluency and the ability to build predictive models that directly inform and drive executive decision‑making.
• Proven track record of successfully architecting recruiting infrastructure that scales.
• Experience building enablement programs and improving hiring manager and interviewer effectiveness.
• A builder’s mindset and passion for innovation; eager to pilot new technologies and lead teams through transformative digital change.
• Exceptional skills in stakeholder management, cross‑functional collaboration, program execution, and change management.

Base Salary Range: $165,000 - $200,000

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

US Full-Time Employee Benefits at Ironclad:

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy‑up plan options available.
• Market‑leading leave policies, including gender‑neutral parental leave and compassionate leave.
• Family forming support through Maven for you and your partner.
• Paid time off – take the time you need, when you need it.
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use.
• Mental health support through Modern Health, including therapy, coaching, and digital tools.
• Pre‑tax commuter benefits (US Employees).
• 401(k) plan with Fidelity with employer match (US Employees).
• Regular team events to connect, recharge, and have fun.
• And most importantly: the opportunity to help build the company you want to work at.

**UK Employee‑specific benefits are included on our UK job postings**

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.