Senior Director, People Operations & Systems

Career Launch; New York (NY); On-site; USD 165,000 - 245,000; Full time

Job summary

Career Launch seeks a Director of People Operations in New York to lead the people systems, workforce planning, employee operations, and compliance for partner employers.

You will translate executive priorities into clear plans, build scalable processes, and drive outcomes with speed, quality, and risk management, partnering with executives and external partners. This senior role emphasizes judgment, discretion, and delivering measurable improvements in organizational health.

Qualifications

• The role requires substantial experience leading operating, legal, people, or executive functions.
• It demands strong judgment and written and verbal communication.
• It seeks a track record of improving systems and outcomes across organizational boundaries.

Responsibilities

• Lead people systems, workforce planning, employee operations, and compliance.
• Own strategy, operating cadence, and measurable outcomes for the assigned function.
• Translate executive priorities into clear plans, owners, timelines, and decision points.
• Build repeatable systems that improve speed, quality, accountability, and risk management.
• Coordinate high-stakes work across leaders, teams, and external partners.
• Surface risks early and provide concise recommendations supported by evidence.
• Develop team capability through hiring, coaching, documentation, and performance management.

Skills

People leadership

Executive communication

Systems implementation

Workforce planning

Compliance

Job description

Career Launch seeks a Director of People Operations in New York to lead the people systems, workforce planning, employee operations, and compliance for partner employers.

You will translate executive priorities into clear plans, build scalable processes, and drive outcomes with speed, quality, and risk management, partnering with executives and external partners. This senior role emphasizes judgment, discretion, and delivering measurable improvements in organizational health.