Senior Director, People Operations

Spring Fertility; United States; Remote; USD 220.000 - 380.000; Vollzeit

Zusammenfassung

Spring Fertility seeks an accomplished People leader to drive the People Operations function. You will partner with the Chief People Officer and executive team to shape workforce insights, strategy, and performance metrics across the organization.

You will own the multi-year operating model, HRIS data integrity, and scalable processes supporting the employee lifecycle, with a focus on leadership development and risk mitigation.

Qualifikationen

• Bachelor’s degree in HR, Business Admin, Organizational Development or related field.
• 10+ years progressive HR/People Operations leadership.
• 3+ years experience managing managers or leading a People Ops function.
• Working knowledge of employee relations, performance management, leaves, wage and hour, and employment law.
• Proven experience influencing senior leaders with workforce insights.
• Demonstrated ability to lead change initiatives and drive accountability.

Aufgaben

• Lead, coach, and develop People Team managers with clear decision rights and accountability.
• Serve as senior People advisor to the Chief People Officer and ELT on workforce insights and priorities.
• Own multi-year People Operations strategy, operating model, and performance measures.
• Set service standards, escalation paths, and metrics for compliant support.
• Own enterprise talent and performance practices including succession planning, talent reviews, and leadership development.
• Oversee complex employee relations, investigations, accommodations, and change management.
• Direct People Operations and Systems delivery across the employee lifecycle, including HRIS and data integrity.
• Serve as executive escalation point for highest-risk employee relations matters.
• Monitor employment requirements and workforce risk, ensuring timely remediation of gaps.
• Build scalable People Operations infrastructure, dashboards, and audit practices.

Kenntnisse

Leadership

People analytics

Change management

Strategic planning

Employee relations

Talent development

Ausbildung

Bachelor’s degree in HR

Master’s degree preferred

Tools

HRIS

People systems

Payroll/HR software

Jobbeschreibung

Responsibilities

• Lead, coach, and develop People Team managers, creating clear decision rights and accountability
• Serve as senior People advisor to the Chief People Officer and ELT on workforce insights and priorities
• Own multi-year People Operations strategy, operating model, and performance measures
• Set service standards, escalation paths, and metrics to ensure consistent, compliant support
• Own enterprise talent and performance practices including succession planning, talent reviews, and leadership development
• Oversee complex employee relations, investigations, accommodations, and change management
• Direct People Operations and Systems delivery across the employee lifecycle, including HRIS and data integrity
• Serve as executive escalation point for the highest-risk employee relations matters
• Monitor employment requirements and workforce risk, ensuring timely remediation of gaps
• Build scalable People Operations infrastructure, dashboards, and audit practices

Requirements

• Bachelor's degree in HR, Business Administration, Organizational Development, or related field
• 10+ years of progressive HR, People Operations, or HR Business Partner leadership experience
• 3+ years managing managers or leading a People Operations function
• Working knowledge of employee relations, performance management, leaves, wage and hour, and employment law
• Proven experience influencing senior leaders with workforce insights
• Demonstrated ability to lead change initiatives and drive accountability

Preferred Qualifications

• Master's degree
• Experience supporting multi-site, field-based, clinical, or healthcare employee populations
• Experience leading HRIS, People systems, shared services, or operational reporting

About the Company

• Spring Fertility is a mission-driven fertility group of physicians and scientists focused on patient-centric, individualized care.