People Team Coordinator (HR)

Spring Fertility; Redwood City (CA); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

BetterHelp access

Commuter benefits

401(k) match

Fertility and parental leave

Career development

Life and disability insurance

Job summary

Spring Fertility is seeking a People Team Coordinator to execute core People Team administrative processes across multiple field locations, nationwide. You will partner with People Business Partners, ensuring compliant, simple, and accurate HR practices, data management, and timely support throughout the employee lifecycle.

You will maintain HR forms, support separations, investigations, LOA/ADA accommodations, and benefits, while driving system optimization.

Qualifications

• 2-4 years of HR Coordinator, HR generalist, HR operations, or people operations experience preferred.
• Experience working with HRIS systems ADP, RIPPLING or similar platforms preferred.
• Working knowledge of HR processes across the employee lifecycle.
• Exceptional attention to detail and data accuracy.
• Exceptional customer service, negotiation and influence capabilities.
• Excellent organizational, problem solving, and time management skills.
• Strong interpersonal and communication skills with a service-oriented mindset.
• Ability to manage sensitive and confidential information with discretion.

Responsibilities

• Provide general and direct operational support to the People Business Partner Team function.
• Maintain knowledge of multistate employment law and legislation in the states we operate in.
• Monitor and respond to employee inquiries through shared HR inboxes and escalate as appropriate.
• Maintain HR forms, templates, and internal materials for accessibility and standardization.
• Support administrative processing of employment separations with the People Business Partners.
• Assist People Business Partners with Employee Relations investigations and related tasks.
• Respond to shared HR inbox employee emails and questions.
• Assist with processing of Employee Change Forms and Verifications of Employment.
• Maintain employee records throughout the lifecycle with confidentiality.
• Support LOA and ADA accommodations requests, documentation and benefit repayment log activities.
• Update internal guides, playbooks, and documentation to stay compliant.
• Proactively provide recommendations for system and process optimization.
• Support coordination of People Team initiatives and projects.
• Duty to support HRIS integrity and reporting in collaboration with the team.

Skills

Attention to detail

Organization

Time management

Interpersonal skills

Communication

Customer service

Negotiation

Tools

ADP

Rippling

Job description

We are a passionate, dedicated team of leading physicians and scientists who have trained at some of the world's top research hospitals and fertility centers. Together, we are building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation. We deliver deeply patient-centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves the opportunity to build a family if they choose, and our team is committed to guiding and supporting patients every step of the way.

Why should you join our team?

We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do. We are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism, compassion, and teamwork, we are united by a shared dedication to putting patients first.

Role Summary

The People Team Coordinator is responsible for the execution of core People Team administrative processes across multiple field locations, nationwide. This role serves as a key partner to the People Business Partners -Field Operations and Shared Services teams, helping to ensure consistent, proactive, compliant and simple people team practices, accurate data management and timely employee support. The People Team Coordinator plays an important role in maintaining compliance, supporting employee lifecycle, and delivering responsive, accurate and service-oriented People Team support to the company. This position requires strong organization skills, attention to details, a proactive mindset and the ability to collaborate cross-functionally while managing multiple priorities in a fast-paced environment.

Key Responsibilities

People Business Partner Support

• Provide general and direct operational support to the People Business Partner Team function.
• Maintain strong knowledge of multistate employment law and legislation in the states we operate in.
• Monitor and respond to employee inquiries received through shared HR inboxes, escalating matters as appropriate.
• Maintain HR forms, templates, and internal materials to ensure accessibility, standardization (where applicable) and accuracy.
• Support administrative processing of employment separations in partnership with the People Business Partners, ensuring timely, compliant and accurate execution of both voluntary and involuntary separations.
• Assist People Business Partners with Employee Relations investigations, legal or performance management related tasks.
• Respond to shared HR inbox employee emails and questions.
• Assist with administrative processing of Employee Change Forms and Verifications of Employment.
• Maintain employee records throughout the employee lifecycle, ensuring data accuracy, completeness, and confidentiality.
• Provide support to People Business Partners when requested in processing, tracking and maintaining LOA and ADA accommodations requests, documentation and benefit repayment log activities.
• Update and maintain internal guides, playbooks, and procedural documentation to ensure processes remain compliant, consistent, and aligned with company standards and branding.
• Proactively provide recommendations for system and process optimization
• Support coordination of People Team initiatives and operational projects as assigned/other responsibilities as assigned.

People Operations & HRIS

• Ensure work and tasks completed within HRIS system is maintained with accuracy and integrity.
• Troubleshoot HRIS-related issues and partner with internal team to resolve discrepancies
• Generate, validate, and distribute reports as assigned to support operational, compliance, and business needs.
• Proactively deliver recommendations and insights that drive problem-solving and optimize departmental operations.

Benefits Administration

• Support with the administration of company benefit programs, including open enrollment activities, employee onboarding, and qualifying life event changes.
• Support for employee benefit inquiries and provide general guidance on available programs and processes.
• Coordinate with benefits vendors to resolve employee issues and ensure timely follow-up.
• Responsible for partnering with HR Operations in the review, follow up (as needed) and approval of New Hire Benefit Enrollment and EOI (Evidence of Insurability) requests.

Education, Licenses, Certifications

• 2-4 years of HR Coordinator, HR generalist, HR operations, or people operations experience preferred.
• Experience working with HRIS systems ADP, RIPPLING or similar platforms preferred).
• Working knowledge of HR processes across the employee lifecycle.
• Exceptional attention to detail and data accuracy.
• Exceptional customer service, negotiation and influence capabilities.
• Excellent organizational, problem solving, and time management skills.
• Strong interpersonal and communication skills with a service-oriented mindset.
• Ability to manage sensitive and confidential information with discretion.

Employment Type

This is a full-time non-exempt position based in one of our Bay Area offices that will require flexibility to time zones as needed

Compensation

The starting salary range for this role is $30-33/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.

#INDSFT

Investing in You Today and Tomorrow

• Competitive medical, dental, and vision plans
• Paid time off to recharge and enjoy personal time
• Access to BetterHelp therapy sessions for mental and emotional wellness
• Commuter benefits and discounted rates on home, auto, and pet insurance

Investing in your future

• 401(k) with up to a 4% company match
• Comprehensive fertility and parental leave benefits
• Career development opportunities in a fast-growing organization
• Employer-paid life and disability insurance
• *Temporary and contract roles may not be eligible for all benefits listed above

Don't have it all? We still welcome you to apply!

At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.

We are scientists. We are humanists. We are passionate about fertility.

Spring Fertility will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please give us a call.