Senior Director, Origination

NextGenEnergyJobs; Seattle (WA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Full medical coverage

Vision coverage

Dental coverage

Job summary

LevelTen Energy is accelerating the energy transition and seeking a senior leader to own NA renewal and retention metrics. You will drive marketplace engagement, build and mentor a top-performing team, and advocate for customer needs across Product and executives.

The role requires deep SaaS/customer success experience, strategic thinking, and strong communication with senior buyers and partners. This is a high-impact position in North America.

Qualifications

• 10+ years of professional work experience in clean energy, utility, or related industry.
• Ability to lead teams, distill complex challenges into actionable steps.
• Think strategically with enterprise customer engagement in mind.
• Executive credibility with internal and external stakeholders.
• Experience selling, renewing, or managing data subscriptions or SaaS products.
• Excellent executive communication and customer-facing presence with senior buyers.
• Experience scaling a customer engagement function in a marketplace or data subscription business.
• Exposure to PPAs and related clean energy commercial structures.

Responsibilities

• Own North American renewal and net retention performance.
• Drive marketplace engagement across the NA customer base.
• Lead and develop a high-performing team.
• Lead cross-functionally across Customer Engagement and the broader business.
• Represent the voice of the North American customer to Product and leadership.

Skills

Leadership

Strategic thinking

Executive communication

Stakeholder management

Customer success mindset

Team leadership

Cross-functional collaboration

Salesforce

Education

MBA or advanced degree

Tools

Salesforce

Job description

LevelTen Energy is on a mission to accelerate the energy transition.

Key Responsibilities

• Own North American renewal and net retention performance
• Drive marketplace engagement across the NA customer base
• Lead and develop a high-performing team
• Lead cross-functionally across Customer Engagement and the broader business
• Represent the voice of the North American customer to Product and the broader leadership team.

Requirements

• 10+ years of professional work experience, with significant experience in a relevant clean energy, utility, or related industry field.
• Demonstrated ability to lead teams, extract complex challenges, and distill them into clear management recommendations and actions.
• Demonstrated ability to think strategically with the end in mind and develop plans that meaningfully impact an enterprise customer engagement function.
• Viewed as a leader within prior organizations by executive leadership and peers — with a track record of building credibility internally and externally.
• Salesforce fluency — confident driving forecasting, pipeline hygiene, account planning, and dashboard-based team management.
• Strong command of modern Customer Success methodology — health scoring, QBRs, segmentation, NRR motions, and structured customer journeys.
• Experience selling, renewing, or managing accounts for a data subscription or SaaS data product.
• Excellent executive communication, stakeholder management, and customer-facing presence with senior buyers, developers, and partners.
• People-leadership instincts: develops talent, holds the bar, and creates clarity for a team operating across diverse customer segments.
• MBA or other advanced degree.
• Direct exposure to PPAs, EAC-only deals, storage tolls, capacity contracts, or related clean energy commercial structures.
• Prior experience scaling a customer engagement function in a marketplace, two-sided platform, or data subscription business.
• Experience working with hyperscaler / data center buyers or large corporate clean energy procurement programs.
• Experience leading a team that serves both buy-side and sell-side customers within the same book of business.
• Full Medical, Vision and Dental coverage