Senior Director, Organizational Transformation & Workforce Design

Smartly; New York (NY); On-site; USD 198,000 - 250,000; Full time

Benefits offered by this job

Five weeks paid time off (PTO)

11 company paid holidays

Unlimited sick days

Generous healthcare packages

Mental health benefits

401K plus matching & equity grants

Wellness benefit & learning reimburse

Volunteer time off days & donation-mat

Job summary

Smartly is seeking a Senior Director of Organizational Transformation & Workforce Design to guide global scaling and embed AI into how we work. You will partner with CHRO Office leaders to translate business strategy into adaptive structures, workforce models, and transformation programs that enable growth at scale.

You will lead enterprise transformation, design AI-enabled work evolution, and build scalable workforce frameworks while strengthening leadership capability and driving adoption

Qualifications

• Strong experience leading organizational transformation, organizational design, workforce design, strategy, or related work.
• Deep understanding of organizational design and operating models, translating business strategy into practical solutions.
• Experience leading complex, cross-functional transformation initiatives and implementing plans.
• Experience designing leadership, manager, or organizational capability programs that scale.

Responsibilities

• Lead enterprise transformation initiatives across organizational design and operating models.
• Design work evolution in an AI-enabled organization with leaders to rethink roles and workflows.
• Build scalable workforce frameworks including job architecture and career frameworks.
• Strengthen leadership and manager capability through scalable development initiatives.
• Translate business priorities into transformation roadmaps with clear plans and governance.
• Advise senior leaders on complex organizational challenges and drive alignment.

Skills

organizational transformation

organizational design

workforce design

strategy

change management

stakeholder engagement

cross-functional transformation

AI-enabled organization

Job description

Smartly is looking for a Senior Director, Organizational Transformation & Workforce Design to help shape how our organization evolves as we scale globally and embed AI more deeply into how we work. Reporting to the Chief People Officer and working within the CHRO Office, you will partner with leaders across Smartly to translate business strategy into organizational structures, workforce models, leadership capabilities, and transformation programs that help our teams operate effectively at scale.

What You Will Do

• Lead enterprise transformation initiatives across organizational design, leadership effectiveness, workforce evolution, new site and hub integration, and cross-functional operating models.
• Design how work evolves in an AI-enabled organization, partnering with leaders to rethink roles, workflows, team structures, and operating models as AI creates new opportunities to increase effectiveness and leverage.
• Build scalable workforce frameworks, including job architecture, career frameworks, and approaches that help Smartly make thoughtful decisions about how teams and capabilities should evolve.
• Strengthen leadership and manager capability by partnering with HR Business Partners and senior leaders to design leadership frameworks, manager development programs, and other scalable capability-building initiatives.
• Translate business priorities into transformation roadmaps, defining clear implementation plans, governance, measures of success, and approaches for driving sustainable adoption.
• Advise senior leaders on complex organizational challenges, bringing structured thinking and organizational expertise to decisions about structure, capabilities, ways of working, and change.
• Align stakeholders across functions and geographies, ensuring organizational changes are practical, clearly understood, and connected to measurable business outcomes.

What We Are Looking For

• Strong experience leading organizational transformation, organizational design, workforce design, strategy, or related work, either within organizations or in management consulting.
• Deep understanding of organizational design and operating models, with experience translating business strategy into practical organizational solutions.
• Experience leading complex, cross-functional transformation initiatives and moving from strategy and design through implementation.
• Experience designing leadership, manager, or organizational capability programs that can scale across an organization.
• Ability to advise and influence executive stakeholders, navigate different perspectives, and build alignment around complex decisions.
• Strong structured problem-solving skills and the ability to turn ambiguous organizational challenges into clear frameworks and actions.
• Experience with change management and stakeholder engagement across teams, functions, and geographies.
• Curiosity about AI-enabled organizations and a practical perspective on how AI can reshape roles, workflows, team structures, and the future of work.

What We Offer You

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• 401K plus matching & equity grants for all new Smartlies
• Wellness benefit & learning reimbursement opportunities
• Volunteer time off days & company donation matching opportunities
• And so much more…

The base pay range for this position is as mentioned below per year, plus an annual performance bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly’s total rewards provide employees with stock options, medical/dental/vision insurances, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance, and disability benefits. This information is provided in accordance with applicable law. Base pay information is based on market location.

Salary in USD: $198,000 - 250,000

Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

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