Senior Director, Organizational Transformation & Workforce Design

Clutch Canada; New York (NY); Hybrid; USD 198,000 - 250,000; Full time

Benefits offered by this job

Five weeks PTO

11 holidays

Unlimited sick days

Healthcare packages

401K + matching

Equity grants

Wellness reimbursement

Volunteer time off

Job summary

Smartly is seeking a Senior Director, Organizational Transformation & Workforce Design to shape how the organization evolves as it scales globally and embeds AI into how work is done. Reporting to the Chief People Officer, you will translate strategy into organizational structures, workforce models, and transformation programs that enable teams to operate effectively at scale.

You will lead enterprise transformation across design, leadership effectiveness, workforce evolution, and

Qualifications

• Experience leading organizational transformation and design at scale.
• Ability to translate business strategy into practical org solutions.
• Experience with cross-functional transformation initiatives and implementation.
• Ability to advise executives and build alignment across stakeholders.
• Strong problem-solving and stakeholder engagement across geographies.
• Curiosity about AI-enabled organizations and practical AI impact on roles.

Responsibilities

• Lead enterprise transformation initiatives across org design and operating models.
• Design how work evolves in an AI-enabled org and rethink roles and workflows.
• Build scalable workforce frameworks including job architecture and career frameworks.
• Strengthen leadership and manager capability with scalable programs.
• Translate business priorities into transformation roadmaps with governance.
• Advise senior leaders on complex organizational challenges and drive adoption.

Skills

Executive stakeholder management

Organizational transformation

Organizational design

Change management

Structured problem-solving

AI strategy

Leadership development

Job description

Senior Director, Organizational Transformation & Workforce Design

Smartly is looking for a Senior Director, Organizational Transformation & Workforce Design to help shape how our organization evolves as we scale globally and embed AI more deeply into how we work. Reporting to the Chief People Officer and working within the CHRO Office, you will partner with leaders across Smartly to translate business strategy into organizational structures, workforce models, leadership capabilities, and transformation programs that help our teams operate effectively at scale.

What You Will Do

• Lead enterprise transformation initiatives across organizational design, leadership effectiveness, workforce evolution, new site and hub integration, and cross-functional operating models.
• Design how work evolves in an AI-enabled organization, partnering with leaders to rethink roles, workflows, team structures, and operating models as AI creates new opportunities to increase effectiveness and leverage.
• Build scalable workforce frameworks, including job architecture, career frameworks, and approaches that help Smartly make thoughtful decisions about how teams and capabilities should evolve.
• Strengthen leadership and manager capability by partnering with HR Business Partners and senior leaders to design leadership frameworks, manager development programs, and other scalable capability-building initiatives.
• Translate business priorities into transformation roadmaps, defining clear implementation plans, governance, measures of success, and approaches for driving sustainable adoption.
• Advise senior leaders on complex organizational challenges, bringing structured thinking and organizational expertise to decisions about structure, capabilities, ways of working, and change.
• Align stakeholders across functions and geographies, ensuring organizational changes are practical, clearly understood, and connected to measurable business outcomes.

What We Are Looking For

• Strong experience leading organizational transformation, organizational design, workforce design, strategy, or related work, either within organizations or in management consulting.
• Deep understanding of organizational design and operating models, with experience translating business strategy into practical organizational solutions.
• Experience leading complex, cross-functional transformation initiatives and moving from strategy and design through implementation.
• Experience designing leadership, manager, or organizational capability programs that can scale across an organization.
• Ability to advise and influence executive stakeholders, navigate different perspectives, and build alignment around complex decisions.
• Strong structured problem-solving skills and the ability to turn ambiguous organizational challenges into clear frameworks and actions.
• Experience with change management and stakeholder engagement across teams, functions, and geographies.
• Curiosity about AI-enabled organizations and a practical perspective on how AI can reshape roles, workflows, team structures, and the future of work.

What We Offer You

Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days

Generous healthcare packages & mental health benefits

401K plus matching & equity grants for all new Smartlies

Wellness benefit & learning reimbursement opportunities

Volunteer time off days & company donation matching opportunities

And so much more…

The base pay range for this position is as mentioned below per year, plus an annual performance bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly’s total rewards provide employees with stock options, medical/dental/vision insurances, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance, and disability benefits. This information is provided in accordance with applicable law. Base pay information is based on market location.

Salary in USD: $198,000 - 250,000

Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together

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About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

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