Senior Director, Organizational Transformation & Workforce Design

smartlyio; New York (NY); On-site; USD 198,000 - 250,000; Full time

Benefits offered by this job

Five weeks PTO

Healthcare benefits

401K + equity

Wellness & learning reimbursement

Volunteer time off & matching

Job summary

Smartly is seeking a senior transformation leader to drive organizational design and workforce evolution in a rapidly AI-enabled environment. The role collaborates with senior leaders to rethink roles, workflows, and operating models, ensuring scalable leadership development and governance across geographies.

You will translate business priorities into transformation roadmaps, define success metrics, and guide adoption through change management, with a focus on measurable outcomes and executive

Qualifications

• Experience leading organizational transformation or design.
• Translating business strategy into practical organizational solutions.
• Experience guiding cross-functional transformation programs.
• Ability to design scalable leadership and capability programs.
• Strong problem solving and stakeholder alignment.

Responsibilities

• Lead enterprise transformation initiatives across organizational design and operating models.
• Partner with leaders to evolve roles, workflows, and teams in AI-enabled orgs.
• Build scalable workforce frameworks and job architectures.
• Strengthen leadership capability with HR and senior leaders.
• Define roadmaps, governance, metrics, and adoption plans.
• Advise executives on complex organizational challenges and change.
• Align stakeholders across functions and geographies for measurable outcomes.

Skills

Organizational design

Workforce transformation

Strategy development

Executive stakeholder management

Change management

Job description

What You Will Do

• Lead enterprise transformation initiatives across organizational design, leadership effectiveness, workforce evolution, new site and hub integration, and cross-functional operating models.
• Design how work evolves in an AI-enabled organization , partnering with leaders to rethink roles, workflows, team structures, and operating models as AI creates new opportunities to increase effectiveness and leverage.
• Build scalable workforce frameworks , including job architecture, career frameworks, and approaches that help Smartly make thoughtful decisions about how teams and capabilities should evolve.
• Strengthen leadership and manager capability by partnering with HR Business Partners and senior leaders to design leadership frameworks, manager development programs, and other scalable capability-building initiatives.
• Translate business priorities into transformation roadmaps , defining clear implementation plans, governance, measures of success, and approaches for driving sustainable adoption.
• Advise senior leaders on complex organizational challenges , bringing structured thinking and organizational expertise to decisions about structure, capabilities, ways of working, and change.
• Align stakeholders across functions and geographies , ensuring organizational changes are practical, clearly understood, and connected to measurable business outcomes.

What We Are Looking For

• Strong experience leading organizational transformation, organizational design, workforce design, strategy, or related work, either within organizations or in management consulting.
• Deep understanding of organizational design and operating models, with experience translating business strategy into practical organizational solutions.
• Experience leading complex, cross-functional transformation initiatives and moving from strategy and design through implementation.
• Experience designing leadership, manager, or organizational capability programs that can scale across an organization.
• Ability to advise and influence executive stakeholders, navigate different perspectives, and build alignment around complex decisions.
• Strong structured problem-solving skills and the ability to turn ambiguous organizational challenges into clear frameworks and actions.
• Experience with change management and stakeholder engagement across teams, functions, and geographies.
• Curiosity about AI-enabled organizations and a practical perspective on how AI can reshape roles, workflows, team structures, and the future of work.

What We Offer You

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• 401K plus matching & equity grants for all new Smartlies
• Wellness benefit & learning reimbursement opportunities
• Volunteer time off days & company donation matching opportunities
• And so much more...

Salary in USD: $198,000 - 250,000

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About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology,