Senior Director of Ticket Sales & Services

Golden State; San Francisco (CA); On-site; USD 100,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with company match

Paid time off including vacation and p

Job summary

Golden State Warriors are seeking an innovative sales and service leader to guide our Ticketing team in San Francisco. You will mentor and develop a growing sales staff while driving ticket revenue and delivering outstanding service.

This full-time onsite role reports to the Vice President, Ticket Sales & Services. Ideal candidate has 7+ years in sales, 1–2 years in people management, a bachelor’s degree, and a proven ability to meet quotas.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 7+ years in sales, preferably within the sports/entertainment industry.
• 1-2 years of people management experience; sales and management experience with a proven track record in meeting quotas for an entire department.
• Experience developing marketing plans, promotions, presentations, and proposals.
• Proficiency in Microsoft Office Suite.
• Excellent written and verbal communication, customer service, attention to detail, resolution and presentation skills.
• Ability to build positive relationships with clients and peers at all levels within the organization.
• Ability to prioritize and balance multiple projects in a fast-paced work environment.

Responsibilities

• Support and lead sales/service reps in their efforts to achieve sales goals.
• Provide lead lists to sell season ticket and mini plan ticket packages.
• Build positive relationships with current accounts and past ticket holders.
• Provide new business leads and decipher ways to acquire leads for sales reps.
• Distribute inbound leads through our website and main phone line.
• Exceed weekly and monthly sales goals in the areas of season ticket and mini plan sales.
• Provide exceptional customer service to all current and potential customers.
• Work Warriors home games to overlook sales and service staffs.
• Set up events to promote our team and market our current ticket packages.
• Maintain sales and service goals outlined by the Vice President, Ticket Sales & Services.
• Other duties as assigned.

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office Suite

Job description

Golden State Warriors are seeking an innovative sales and service leader to guide our Ticketing team in San Francisco. You will mentor and develop a growing sales staff while driving ticket revenue and delivering outstanding service.

This full-time onsite role reports to the Vice President, Ticket Sales & Services. Ideal candidate has 7+ years in sales, 1–2 years in people management, a bachelor’s degree, and a proven ability to meet quotas.