Director, Ticket Sales

Goldenstate; San Francisco (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401K match

Vacation and PTO

Warriors home tickets

Job summary

The Golden State Warriors are seeking an innovative sales and service leader to drive our Ticketing team in San Francisco, CA. You will mentor a growing sales team, maximize ticket revenue, and help implement sales/service strategies while building partnerships.

This full-time onsite role reports to the Vice President, Ticket Sales & Services and requires evening/weekend availability for Warriors home games.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 7+ years in sales, preferably within sports/entertainment.
• 1–2 years of people management with a track record of meeting quotas for a department.
• Experience developing marketing plans, promotions, presentations, and proposals.

Responsibilities

• Support and lead sales/service reps to achieve sales goals.
• Provide lead lists to sell season ticket and mini plan packages.
• Build relationships with current accounts and past ticket holders.
• Provide new business leads and decipher ways to acquire leads for sales reps.
• Distribute inbound leads through our website and main phone line.
• Exceed weekly and monthly sales goals in season ticket and mini plan sales.
• Provide exceptional customer service to all customers.
• Work Warriors home games to oversee sales and service staffs.
• Set up events to promote the team and market ticket packages.

Skills

Sales leadership

Team management

Customer service

Marketing planning

Communication skills

Project prioritization

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office Suite

Job description

About the Position

The Golden State Warriors are looking for an innovative sales and service leader to lead our Ticketing team. In this role, you will mentor and develop a growing sales team and ensure pacing towards our goals. Additionally, you will generate and maximize ticket revenue, provide outstanding service, assist with the development and implementation of sales/service strategies, and build partnerships. This position reports to the Vice President, Ticket Sales & Services.

Come share your expertise while learning more about this growing sports and entertainment organization that values your initiative, creativity and dedication!

This is a full-time position based onsite in San Francisco, CA.

Key Responsibilities

• Support and lead sales/service reps in their efforts to achieve sales goals
• Provide lead lists to sell season ticket and mini plan ticket packages
• Build positive relationships with current accounts and past ticket holders
• Provide new business leads and decipher ways to acquire leads for sales reps
• Distribute inbound leads through our website and main phone line
• Exceed weekly and monthly sales goals in the areas of season ticket and mini plan sales
• Provide exceptional customer service to all current and potential customers
• Work Warriors home games to overlook sales and service staffs
• Set up events to promote our team and market our current ticket packages
• Maintain sales and service goals outlined by the Vice President, Ticket Sales & Services
• Other duties as assigned

Required Experience & Skills

• Bachelor’s degree or equivalent work experience
• 7+ years in sales, preferably within the sports/entertainment industry
• 1-2 years of people management experience; sales and management experience with a proven track record in meeting quotas for an entire department
• Experience developing marketing plans, promotions, presentations, and proposals
• Proficiency in Microsoft Office Suite
• Excellent written and verbal communication, customer service, attention to detail, resolution and presentation skills
• Ability to build positive relationships with clients and peers at all levels within the organization
• Ability to prioritize and balance multiple projects in a fast-paced work environment

Time Commitment

• Ability to work Warriors homes games (i.e., evenings, weekends, and holidays)

Compensation

• $100,000 Per Year + Bonus (Approx. OTE: $170,000 Per Year)
• Comprehensive Medical, Dental and Vision benefits for employees and dependents
• Employer 401K match
• Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves
• Warriors home tickets, team store discount and more!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Golden State is an equal opportunity employer.

We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Want to learn more about who we are and what we value? Visit www.warriors.com/employment

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