Senior Director of Supply Chain

Luxury Brand Holdings; Cranston (RI); On-site; USD 141,000 - 259,000; Full time

Job summary

An established industry player in luxury goods seeks a Senior Director of Supply Chain to lead their supply chain operations. This pivotal role involves optimizing inventory planning, demand forecasting, procurement, and logistics to ensure product availability and exceptional customer satisfaction. The ideal candidate will have over 8 years of experience in supply chain management, particularly in high-SKU environments, and will manage a dedicated team while collaborating cross-functionally with various departments. Join a supportive culture that values career growth and offers competitive compensation and comprehensive benefits.

Benefits

Medical insurance

Vision insurance

401(k) with match

Employee discounts

Flexible summer hours

Qualifications

• 8+ years of experience in supply chain management, especially in e-commerce.
• Direct experience with warehouse and distribution center operations.
• Strong understanding of logistics and fulfillment principles.

Responsibilities

• Lead and optimize end-to-end supply chain operations.
• Manage procurement and logistics for 20,000 items.
• Oversee warehouse operations and team leadership.

Skills

Supply Chain Management

Inventory Optimization

Logistics

Demand Forecasting

Team Leadership

Data-driven Decision Making

Microsoft Excel

Education

Bachelor's degree in Supply Chain Management

Bachelor's degree in Operations

Bachelor's degree in Business

Tools

CCH Tagetik Supply Chain Planning

Job description

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Join to apply for the Senior Director of Supply Chain role at Luxury Brand Holdings

Direct message the job poster from Luxury Brand Holdings

Vice President of Human Resources & Contact Center at Luxury Brand Holdings (Ross-Simons)

Company Overview:

Ross-Simons is a leading direct-to-consumer retailer of fine jewelry. In addition to our eCommerce business, we mail millions of catalogs a year, participate in the Amazon marketplace, and place direct-response advertisements in leading print publications nationwide. We work hard to guarantee our customers complete satisfaction, offering fabulous jewelry at great prices for over 70 years.

Role Overview:

As the Senior Director of Supply Chain, you will lead and optimize our end-to-end supply chain, including inventory planning, demand forecasting, procurement, logistics, and warehouse operations. You’ll manage a team of inventory planners and oversee the performance of our in-house distribution center. This role is critical to ensuring product availability, efficient order fulfillment, and a best-in-class customer experience. This role will report to the CFO.

Key Responsibilities:

• Demand Forecasting & Inventory Planning: Collaborate with merchandising and marketing to develop the annual inventory plan and produce weekly, sku-level demand forecasts. Oversee sku lifecycle management, monitor inventory aging, and lead timely liquidation strategies to maximize inventory efficiency and working capital.
• Procurement: Manage daily purchase order issuance to support demand across 20,000 items and 50,000 skus. Ensure optimal stock levels through timely PO placement and coordination with vendors. Maintain adherence to key performance metrics, including inventory turnover, in-stock rates, and lead time compliance.
• Logistics & 3PL/Carrier Ownership: Manage partnerships with carriers and logistics providers to ensure timely, cost-effective delivery. Optimize fulfillment and shipping processes for speed, reliability, and customer satisfaction.
• Warehouse & Distribution Management: Oversee day-to-day operations of the warehouse and distribution center. Ensure efficient receiving, storage, picking, packing, and shipping processes while maintaining accuracy and productivity standards.
• Team Leadership: Manage and develop a team of five inventory planners and oversee the warehouse team. Foster a culture of accountability, continuous improvement, and operational excellence.
• System Oversight & Process Improvement: Own the planning systems and tools that support supply chain operations. Drive data-driven decision-making and process enhancements across the supply chain.
• Cross-Functional Collaboration: Partner with finance, merchandising, marketing, and executive leadership to align supply chain performance with company objectives and customer expectations.

Minimum Qualifications:

• 8+ years of experience in supply chain management, with a strong background in e-commerce and complex, high-SKU environments
• Direct experience overseeing warehouse and distribution center operations
• Strong understanding of supply chain principles, including inventory optimization, logistics, forecasting, and fulfillment
• Proven leadership experience, with success managing teams and cross-functional initiatives
• Data-driven and solutions-oriented, with excellent communication and executive presence
• Proficient with Microsoft Excel and Inventory planning systems (experience with CCH Tagetik Supply Chain Planning is a plus)
• Bachelor’s degree required; preferred majors: Supply Chain Management, Operations, Business, or related field

Why Join Ross-Simons?

• Engaged, Supportive Culture: Inclusive workplace with employee-led events, wellness initiatives, and a strong focus on community involvement.
• Career Growth: Clear advancement opportunities with a proven track record of internal promotions.
• Competitive Pay & Perks: Strong compensation packages, employee discounts, and summer hours flexibility.
• Comprehensive Benefits: Medical, dental, vision, 401(k) with match, life insurance, and optional perks like pet and auto insurance.

Luxury Brand Holdings is an Equal Opportunity Employer – M/F/V/D.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Supply Chain and Distribution

• Industries

  Luxury Goods & Jewelry

Referrals increase your chances of interviewing at Luxury Brand Holdings by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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