Senior Director of Stabilization Services

Eliot Community Human Services, Inc.; Boston (MA); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits

401(k) with employer match

Wellness & family support

Life insurance

Professional growth

Job summary

Eliot Community Human Services, Inc. is seeking a Senior Director of Stabilization Services to provide administrative and clinical leadership across CSP-HI Stabilization, Tenancy Preservation, and Enhanced Navigation programs.

The role drives service expansion and quality assurance and builds strategic partnerships with funding entities. The ideal candidate will have deep knowledge of statewide resources, experience operationalizing trauma-informed care, harm reduction principles, and a Housing

Qualifications

• Master’s Degree in psychology, social work or closely related field with independent licensure preferred.
• Minimum of 5 years of experience in large-scale project management or senior level human service leadership.
• Extensive working knowledge of services and resources statewide.

Responsibilities

• General administrative and clinical oversight of CSP-HI Stabilization, Tenancy Preservation, and Enhanced Navigation programs.
• Cultivate and maintain a positive workplace culture across programs.
• Oversee diversification and expansion of in-home service elements leveraging resources from ACOs, grants, and other funding sources.
• Support recruitment and onboarding of leadership and field staff across programs.
• Collaborate on procurement of expansion projects and annual reports for programs.
• Provide clinical and systemic guidance to address high-risk client needs with trauma-informed and harm-reduction approaches.
• Facilitate multidisciplinary huddles with program leadership and staff weekly.
• Analyze systems of care and modify processes to maximize mission effectiveness.

Skills

Senior leadership

Project management

Strategic partnerships

Education

Master’s degree in psychology, social work, or related field

Job description

Join Eliot - A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You'll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off - Vacation, sick time, and paid holidays
• Comprehensive Benefits - Medical, dental, and vision plans
• Retirement Savings - 401(k) with employer match
• Wellness & Family Support - Discounted fitness services and access to trusted childcare resources
• Financial Security - 100% company-paid life and accidental death insurance
• Professional Growth - Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot Community Human Services is seeking a Senior Director of Stabilization Services. In this role you will provide administrative and clinical leadership across CSP-HI Stabilization, Tenancy Preservation, and Enhanced Navigation programs while driving service expansion and quality assurance. You will also cultivate strategic partnerships with key funding entities and stakeholders.

The ideal candidate for this role possesses deep knowledge of statewide resources, ability to operationalize trauma-informed care, harm reduction principles, and a Housing First philosophy.

Responsibilities

• General administrative and clinical oversight of all internal and external partner CSP-HI Stabilization programming, Tenancy Preservation Programs and the Enhanced Navigation Program.
• Cultivates and maintains a positive workplace culture across programs that strongly encourages ideas and feedback from staff at all levels.
• Oversees diversification and expansion of in-home service elements for newly housed individuals and families leveraging resources from ACOs, grants, and other funding sources.
• Supports recruitment and onboarding of leadership and field staff across programs.
• Works collaboratively with Vice President of Homeless Services on procurement of expansion projects and/or re-procurement/annual reports for existing programs.
• Provide sound clinical and systemic guidance and support to leadership and field staff to address acute/high risk client needs in real time. Assist programs with formulating and operationalizing appropriate interventions through trauma informed and harm reduction lenses.
• Facilitate and manage multidisciplinary huddles with program leadership and field staff across assigned programs on a weekly basis.
• Critically analyze current systems of care and collaboratively make appropriate modifications to maximize mission effectiveness and efficiency with the Senior Directors of Engagement and the Senior Director of Housing and the Vice President of Homeless Services.

Qualifications

• A Master’s Degree in psychology, social work or closely related field required with independent licensure in the Commonwealth of Massachusetts preferred.
• A minimum of 5 years of experience with large-scale project management and/or senior level human service leadership is required.
• Must possess extensive working knowledge of services and resources statewide.

Location

In person role with travel between Boston, Danvers and North-East catchment area.

Annual Salary: $125,000 USD - $135,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.