Senior Director of Operations - Branch Leader, Logistics

Confidential; Detroit (MI); On-site; USD 120,000 - 170,000; Full time

Job summary

A transportation and logistics organization is seeking a Senior Director of Operations to lead branch operations in Fort Wayne, IN, with relocation assistance provided. The ideal candidate should have 6-10 years of experience in logistics, strong operational oversight, and a proven track record in P&L management. This role will involve collaborating with executive leadership and managing various operational aspects to drive revenue growth and maintain operational efficiency.

Qualifications

• 6–10 years of experience in logistics or transportation, with emphasis on operations and P&L management.
• 5+ years of progressive leadership responsibility.
• Minimum 2 years of hands-on experience in freight brokerage and/or dispatch.

Responsibilities

• Provide leadership oversight across branch-level operations.
• Act as a primary liaison between branch leadership and centralized teams.
• Ensure operational excellence by exceeding customer service expectations.
• Oversee staffing, performance management, and workforce planning.
• Maintain ownership of branch financial performance and P&L accountability.

Skills

Leadership

Customer focus

Communication skills

Detail-oriented

Problem-solving

Education

Bachelor’s degree or equivalent professional experience

Tools

Transportation management systems

Job description

A transportation and logistics organization is seeking a Senior Director of Operations to lead branch operations in Fort Wayne, IN, with relocation assistance provided. The ideal candidate should have 6-10 years of experience in logistics, strong operational oversight, and a proven track record in P&L management. This role will involve collaborating with executive leadership and managing various operational aspects to drive revenue growth and maintain operational efficiency.