Senior Director of Operations
Job Type: Full-time
Work Location: On-Site/Hybrid
About Honor The Gift:
Founded by NBA star Russell Westbrook, Honor The Gift is a premium fashion brand inspired by inner- city culture, and self-belief. Rooted in authenticity and storytelling, the brand delivers stylish, high-quality apparel that reflects a deep connection to community and craftsmanship. As we continue to expand, we are looking for a Senior Director of Operations to optimize our logistics, inventory management, and fulfillment processes.
Key Responsibilities:
Strategic Leadership & Team Management:
- Lead and mentor a team ofthree, ensuring alignment with company goals and operational excellence.
- Develop and execute long-term operational strategies to support business growth, includinginternational expansion and omni-channel distribution.
- Act as the primary liaison between executive leadership, sales and logistics partners to drive efficiency and profitability.
Logistics & Fulfillment Oversight:
- Spearhead the transition from in-house fulfillment to a3PL provider, ensuring seamless migration and operational efficiency.
- Overseewholesale and e-commerce fulfillment, shipping, returns, and customer experience across all channels.
- Manage relationships with3PLs, carriers, and warehouse partnersto ensure cost-efficiency and on time deliveries.
Supply Chain & Inventory Optimization:
- Directinventory planningstrategies to balance demand across wholesale and DTC channels.
- Implementforecasting modelsto minimize stockouts and overstock.
- Partner with finance to analyzeand optimize cost structures, margins, and operational efficiencies.
Process Improvement & Technology Integration:
- Driveautomation (ERP, WMS, OMS) to improve workflow and real-time reporting.
- Establish and monitorKPIsfor fulfillment accuracy, lead times, and logistics performance.
- Stay ahead ofindustry trends, emerging logistics tech, and best practices to maintain a competitive edge.
Requirements & Qualifications:
- 10+ years of experience in operations, logistics, or supply chain management, preferably in the fashion or apparel industry.
- Proven experience managing wholesale and e-commerce distribution.
- Strong knowledge of 3PL implementation, order fulfillment, and logistics management.
- Experience with ERP, inventory management systems, and logistics software.
- Ability to manage relationships with warehouses, carriers, and wholesale partners.
- Strong analytical and problem-solving skills with a data-driven mindset.
- Excellent leadership, communication, and project management abilities.