Director, DDS Residential Services

Jewish Family & Children's Service, Greater Boston; Waltham (MA); Hybrid; USD 92,000 - 96,000; Full time

Benefits offered by this job

Health insurance

Dental & vision champions

Retirement plan

Paid time off (PTO)

Hybrid schedule

On-call stipend

Job summary

Jewish Family & Children’s Service, Greater Boston seeks a Director of DDS Residential Services to lead multi-site 24-hour group homes funded by DDS. The role oversees residential services, mentors a management team, and drives workforce development while partnering with families and funders to ensure compliant, person-centered support.

Ideal candidate has strong leadership in residential/human services, knowledge of DDS regulations, and ability to balance strategic planning with hands-on

Qualifications

• Bachelor’s degree required; master’s degree preferred.
• Minimum 5 years’ experience with IDD or vulnerable populations in residential settings.
• 4–5 years of supervisory experience and regulatory oversight.
• Knowledge of DDS regulations and residential service delivery.
• Proficiency with Microsoft Office (Word, Outlook).

Responsibilities

• Provide vision and operational oversight for DDS residential services.
• Lead and mentor management team and drive workforce development.
• Build relationships with families, funders, and partners.
• Ensure regulatory compliance and high-quality, person-centered supports.
• Balance strategic planning with hands-on support.

Skills

Leadership

Strategic planning

People management

Communication

Conflict resolution

Problem solving

Teamwork

Regulatory knowledge

Time management

Relationship building

Education

Bachelor's degree

Master's degree preferred

First Aid/CPR/MAP certification

Tools

MS Word

MS Outlook

Job description

Are you a compassionate and strategic leader passionate about supporting individuals with intellectual and developmental disabilities?

JF&CS is seeking a Director of DDS Residential Services to lead and oversee our multi-site 24-hour group homes funded by Department of Developmental Disabilities (DDS), ensuring high-quality, person-centered supports that empower individuals to live meaningful lives in their communities.

As a key member of the leadership team, the Director of DDS Residential Services provides vision, guidance, and operational oversight for residential services. This role supervises and mentors the management team while driving workforce development initiatives that foster a culture of excellence, accountability, and teamwork. This role requires building strong relationships with families, funders, community partners, and our compliance team to ensure exceptional care, regulatory compliance, and meaningful outcomes that promote independence and quality of life for the individuals we support.

The ideal candidate brings strong leadership experience in residential or human services settings, a deep commitment to person-centered care, and the ability to balance strategic planning with hands‑on support and problem‑solving.

Highlights

• $92,000-96,000-/yr salary range
• $150/wk stipend for back up on‑call rotation weeks (roughly monthly basis, providing assistance to the primary on‑call, if needed)
• Full-time, weekdays
• Hybrid schedule including group home locations in Brighton and Newton, Waltham office, and some work from home
• Paid time off includes ample sick time and 22 days of vacation, in addition to national and some Jewish holidays
• Immediate eligibility for dental, vision, retirement plan
  
  • Medical Insurance coverage is effective the 1st of the month following 30 days of employment

Requirements of the Director of DDS Residential Services

• Bachelor’s degree; master’s degree in related field preferred
• At least 5 years experience working with individuals with intellectual/developmental disabilities or other vulnerable populations, preferably in a residential setting.
• At least 4-5 years supervisory experience.
• Knowledge of DDS regulations and residential service delivery, highly preferred; experience with providing high quality services that are subject to oversight by a regulatory body is required
• Ability to make safe, consistent, and effective clinical decisions in crisis and non‑crisis situations
• Ability to work independently and as part of a team.
• Excellent interpersonal skills, including oral and written communication and conflict resolution skills.
• Ability to plan, organize, prioritize, and evaluate with specific attention to higher level strategies, while ensuring that details are also effectively addressed.
• Knowledge in health and human services operations and planning
• First Aid/CPR/MAP certified or ability to pass trainings within 90 days
• A valid driver's license and a reliable, insured vehicle (mileage is reimbursed)
• Proficiency with Microsoft Office Suite, especially Word and Outlook

Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training, and experience needed for the responsibilities of this position.