Senior Director, Merchant Payments & Network Strategy

Bank of America; Atlanta (GA); On-site; USD 178,000 - 281,000; Full time

Benefits offered by this job

Industry-leading benefits

Paid time off

Annual discretionary plan

Job summary

Bank of America is seeking an executive to lead a seasoned Merchant Services team, driving strategic payment initiatives and ensuring strong governance across pricing, risk, and regulatory compliance. The role focuses on optimizing revenue, controlling costs, and delivering reliable payment operations for merchants.

The candidate will translate complex payment economics into business strategy, manage a high-expertise team, and drive modernization while ensuring alignment with regulatory

Qualifications

• Deep hands-on merchant services and payments expertise.
• Ability to translate complex payment economics into strategy.
• Experience with four-party payments ecosystem.
• Understanding of card networks and regulatory environment.

Responsibilities

• Lead payment network releases and mandates across processors and networks.
• Oversee invoice review and cost controls to protect revenue.
• Manage annual volume tier reviews and pricing incentives.
• Advocate for merchants and business in regulatory changes.
• Maintain risk and control framework.
• Provide deep payments expertise across flows and regulations.
• Lead and develop a high-expertise payments team.
• Automate manual processes.

Skills

Merchant services expertise

Interchange economics

Pricing and billing

P&L management

Transaction flows

Regulatory compliance

Financial controls

Job description

Bank of America is seeking an executive to lead a seasoned Merchant Services team, driving strategic payment initiatives and ensuring strong governance across pricing, risk, and regulatory compliance. The role focuses on optimizing revenue, controlling costs, and delivering reliable payment operations for merchants.

The candidate will translate complex payment economics into business strategy, manage a high-expertise team, and drive modernization while ensuring alignment with regulatory