Senior Director, Media Insights & Client Growth

Kantar Group Limited; Illinois; Hybrid; USD 125,000 - 170,000; Full time

Benefits offered by this job

Medical plans

HSA/FSA

Wellness program

401k with match

Tuition reimbursement

Commuter benefits

Unlimited PTO

Job summary

Kantar Group Limited is seeking a Senior Director, Media Client Service to lead strategic client accounts across multiple markets in a hybrid setup. You will guide research delivery, shape measurement strategies, and influence high‑level investment decisions.

The role combines deep media effectiveness know‑how with senior client advisory and commercial acumen to drive long‑term growth and scale teams across the portfolio.

Qualifications

• 10–15+ years of experience in market research, media analytics, or insights consulting.
• Deep expertise in media effectiveness research, including brand lift, cross‑platform measurement, and ROI.
• Proven ability to translate complex data into executive narratives that drive strategic decision‑making and influence investment outcomes.
• Demonstrated success as a trusted advisor to senior/executive stakeholders, shaping measurement strategy and long‑term business direction.
• Strong commercial acumen with a track record of influencing partnership renewal and driving multi‑year growth.

Responsibilities

• Lead a set of high value client accounts with accountability for research delivery against forecasted targets, profitability, client satisfaction, and long‑term growth
• Serve as a strategic advisor to senior and executive stakeholders, influencing media investment decisions and shaping measurement and learning agendas
• Lead research ensuring best‑in‑class design and delivery of complex media effectiveness programs (brand lift, cross‑platform measurement, attribution, ROI, segmentation)
• Translate client business challenges into scalable research frameworks that drive sustained impact across campaigns and time
• Synthesize complex, multi‑source data into clear executive narratives, delivering actionable recommendations that shape decisions
• Partner with commercial teams to drive growth by expanding existing accounts and identifying new research opportunities
• Ensure operational excellence across account teams, optimizing resourcing, delivery models, and best practices
• Build and lead high‑performing teams, developing talent and strengthening capabilities in research, storytelling, and client leadership
• Act as a senior representative of Kantar, contributing to client leadership, industry presence, and advancement of media measurement and analytics

Skills

Market research

Media analytics

Insights consulting

Executive advisory

Commercial acumen

Client leadership

Team leadership

Communication

Education

Bachelor’s degree

Advanced degree preferred

Job description

Kantar Group Limited is seeking a Senior Director, Media Client Service to lead strategic client accounts across multiple markets in a hybrid setup. You will guide research delivery, shape measurement strategies, and influence high‑level investment decisions.

The role combines deep media effectiveness know‑how with senior client advisory and commercial acumen to drive long‑term growth and scale teams across the portfolio.