Senior Director, IT

Lensa; New York (NY); Hybrid; USD 165,000 - 185,000; Full time

Job summary

A leading healthcare communications agency is seeking a Senior Director of IT to oversee its information technology initiatives. This pivotal role requires strategic leadership, operational oversight, and collaboration with executive leadership to ensure IT aligns with business goals. The position is hybrid in New York City and involves complex project management in a highly regulated environment.

Qualifications

• 8+ years of progressive IT leadership experience.
• 5+ years in senior or director-level roles with mid-size organizations.
• Excellent communication skills to present technical issues.

Responsibilities

• Lead strategic planning and execution of IT initiatives.
• Oversee IT operations including infrastructure and compliance.
• Manage multidisciplinary IT team and vendor relationships.

Skills

Leadership

Strategic Planning

Cybersecurity

Team Management

IT Infrastructure Management

Education

Bachelor's degree in Information Technology

Master’s degree or certifications (CISSP, CISA, PMP, ITIL)

Tools

Microsoft Azure

Microsoft Intune

TCP/IP

Job description

1 day ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, BGB Group, is seeking professionals in New York, NY. Apply via Lensa today!

Senior Director, IT at BGB Group (View all jobs) (http://www.bgbgroup.com/careers.html)

New York, NY

BGB Group

Senior Director, IT

Our Agency

BGB is a healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services. Known for excellence and professionalism,we’rehired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth.

Position Overview

BGB Group is seeking a Senior Director, IT to lead the strategic planning, execution, and oversight of all information technology initiatives across the organization. This role will be instrumental in ensuring the secure, compliant, and scalable operation of IT infrastructure, systems, and services in a highly regulated, fast-paced environment. The Senior Director will collaborate with executive leadership to align technology strategies with business goals, drive digital transformation, manage high-performing teams, and lead key infrastructure and cybersecurity initiatives. This is a hybrid position based in New York City, NY.

Key Responsibilities

Strategic Leadership & Business Alignment

Develop and execute the company’s IT strategy in alignment with organizational goals, ensuring technology supports innovation, scalability, and operational excellence. Serve as a key advisor to executive leadership, communicating technology direction, performance metrics, and emerging opportunities. Lead digital transformation initiatives and evaluate emerging technologies to drive efficiency and maintain competitive advantage. Partner cross-collaboratively with business operations, finance, and human resources, while additionally supporting all other departments.

IT Operations, Infrastructure & Cybersecurity

Oversee all IT operations including infrastructure, cloud services, enterprise systems, and endpoint management across both Mac and Windows environments. Ensure security, availability, and compliance of systems in accordance with SOC2 and other applicable regulations within the healthcare and pharmaceutical industry. Direct the planning and execution of major IT projects, ensuring timely delivery, budget alignment, and measurable business outcomes.

Team & Vendor Management

Lead and mentor a multidisciplinary IT team (system administrators, helpdesk associates, engineers, etc.), fostering a culture of innovation, ownership, and service excellence. Manage IT budgets, resource planning, and vendor relationships—including contract negotiation and performance management.

Compliance, Risk, & Process Optimization

Enforce IT governance and compliance policies (e.g., SOC2, HIPAA) in collaboration with legal, privacy, and regulatory stakeholders. Develop and maintain robust disaster recovery and business continuity plans. Promote IT service management best practices using frameworks such as ITIL or COBIT.

Technical Expertise & Tools

Expertise in device and endpoint management, particularly using Microsoft Intune across Mac and Windows platforms. Proficient in scripting and automation tools (PowerShell, Bash, Python) to improve operational efficiency and reporting. Strong background in cloud platforms (Microsoft Azure, Box, SharePoint), including access governance and migrations. Deep understanding of network infrastructure, including TCP/IP, DNS, DHCP, VPN, and firewall configuration. Experience managing enterprise software systems such as ERP, CRM, and data analytics platforms. Preferred experience with Jamf Pro for Apple device management in enterprise environments.

Experience

Preferred Qualifications

8+ years of progressive IT leadership, with 5+ years in senior or director-level roles with mid-size organizations (500-1000 employees)

Proven track record of leading cross-functional teams and managing complex, multi-stakeholder IT projects.

Professional services industry experience preferred, ideally in advertising, PR, media, and communications agencies; healthcare/life sciences/pharma a plus

Education & Certifications

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field preferred

Master’s degree or certifications such as CISSP, CISA, PMP, or ITIL a plus

Leadership & Interpersonal Skills

Excellent communication skills with the ability to present complex technical issues to non-technical stakeholders.

Strategic thinker with strong business acumen and the ability to influence across all levels of the organization.

Customer-service mindset with exceptional problem-solving, organizational, and multitasking abilities.

Salary Range

$165,000–$185,000

The salary range provided is for the NYC hybrid position, which requires occasional in-office presence, and represents what a potential hire may expect to earn in this role at BGB. For candidates in other locations, salary will be adjusted to reflect local market rates. Actual salary decisions will be influenced by several factors that we use to determine overall fit, including experience (both direct and indirect), education, training, demonstrated qualifications, and organizational need. Salary is only one component of the total rewards package offered at BGB Group.

BGB Group is an equal opportunity employer.All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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