Senior Director, Implementation

alignmenthealthcare; United States; On-site; USD 150,000 - 230,000; Full time

Job summary

Alignment Health seeks a senior leader to drive portfolio execution, shaping enterprise priorities into actionable plans across regulatory, technology, and vendor integrations. You will own delivery commitments, manage cross-functional readiness, and guide governance, risk, and reporting to executives.

Leading the Implementation Manager team, you will ensure regulatory compliance, operational readiness, and smooth transitions to operations, while coaching leaders and influencing senior

Qualifications

• Portfolio execution leadership and strategic alignment
• People leadership and development of senior managers
• Integrated implementation management with cross-functional coordination
• Governance, controls, and decision support processes
• Regulatory implementation oversight and compliance
• Technology and vendor implementation oversight
• Operational readiness and change management
• Portfolio governance and executive reporting

Responsibilities

• Partner to shape and influence enterprise priorities, then translate them into integrated portfolio plans, delivery commitments, resource assignments, milestones, dependencies, and measurable outcomes
• Own execution performance for the assigned portfolio, including scope, schedule, quality, budget adherence, regulatory readiness, operational readiness, adoption, stabilization, and transition to operations
• Directly lead the Implementation Manager, Technology & Vendor Integrations and the Sr. Regulatory Implementation Manager
• Integrate regulatory, technology, vendor, operational, and cross-functional activities into coordinated plans with clear ownership, dependencies, decision points, and handoffs
• Establish governance standards and methodologies alignment with enterprise direction, including intake, portfolio reviews, stage gates, change control, risk and issue management
• Hold the Sr. Regulatory Implementation Manager accountable for timely impact assessments, requirements traceability, implementation planning, and readiness by effective dates
• Oversee vendor onboarding, integration planning, testing, and deployment to ensure compliance with contractual and regulatory requirements
• Ensure business owners develop readiness plans addressing workflows, staffing, training, and metrics
• Provide accurate, decision-ready reports covering milestones, dependencies, capacity, budget status, risks, and outcomes
• Escalate material risks with clear impact analysis and recommended actions

Job description

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.

Job Duties/Responsibilities:

Portfolio Execution Leadership

Partner to shape and influence enterprise priorities, then translate them into integrated portfolio plans, delivery commitments, resource assignments, milestones, dependencies, and measurable outcomes

Own execution performance for the assigned portfolio, including scope, schedule, quality, budget adherence, regulatory readiness, operational readiness, adoption, stabilization, and transition to operations

People Leadership & Development

Directly lead the Implementation Manager, Technology & Vendor Integrations and the Sr. Regulatory Implementation Manager

Establish goals, priorities, decision rights, workloads, performance measures, development plans, succession plans, and continuity coverage; coach, evaluate, recognize, and hold team members accountable for results

Integrated Implementation Management

Integrate regulatory, technology, vendor, operational, and cross-functional activities into coordinated plans with clear ownership, dependencies, decision points, and handoffs

Ensure both manager functions operate under common planning, governance, reporting, readiness, and escalation standards

Governance, Controls & Decision Support

Establish, evolve, and oversee implementation governance standards and methodologies in alignment with enterprise direction, including intake, portfolio reviews, stage gates, change control, risk and issue management, readiness reviews, launch preparation, stabilization, and transition-to-operations requirements

Consolidate readiness assessments, validate evidence, and provide documented go-live recommendations

Regulatory Implementation Oversight

Hold the Sr. Regulatory Implementation Manager accountable for timely impact assessments, requirements traceability, implementation planning, evidence management, cross-functional coordination, and readiness by required effective dates

Ensure material compliance gaps, audit findings, corrective actions, delegated-entity obligations, and regulatory risks are documented, monitored, and escalated

Technology & Vendor Implementation Oversight

Hold the Implementation Manager, Technology & Vendor Integrations accountable for vendor onboarding, integration planning, requirements coordination, testing, defect remediation, operational readiness, deployment, stabilization, and transition to accountable operational owners

Ensure implementations meet approved contractual, technical, privacy, security, data, operational, and regulatory requirements

Operational Readiness & Change Management

Ensure business owners develop and execute readiness plans addressing workflows, procedures, staffing, training, communications, controls, testing, contingencies, adoption, and performance measures

Oversee stabilization and formal transition to operations, including documented ownership and closure plans for residual items

Portfolio Governance & Executive Reporting

Provide the Vice President and senior stakeholders with accurate, timely, and decision-ready reporting covering milestones, dependencies, capacity, budget status, regulatory readiness, risks, decisions, adoption, stabilization, and expected outcomes

Escalate material risks with clear impact analysis, corrective options, and recommended action

Resource & Financial Management

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