Senior Director, Global Referral Ops & Clinical Alignment

The General Hospital Corporation; Boston (MA); On-site; USD 250,000 - 380,000; Full time

Job summary

The General Hospital Corporation seeks a Senior Director of Referral Operations and Clinical Alignment to lead and optimize referral processes, improving patient access and care coordination across Mass General Brigham facilities.

Reporting to senior leadership, you will guide cross-functional teams, establish streamlined workflows, and drive alignment between IPS, clinical departments, and administrative functions to support international patient care strategies.

Qualifications

• Strong understanding of academic medical center operations.
• Ability to lead cross-functional teams and manage complex stakeholder relationships.
• Experience in optimizing referral processes and patient access workflows.

Responsibilities

• Lead and oversee referral operations to ensure efficient patient flow.
• Develop strategies to expand internal referral networks and physician engagement.
• Collaborate with clinical and administrative teams to align referral activities with patient care goals.

Job description

The General Hospital Corporation seeks a Senior Director of Referral Operations and Clinical Alignment to lead and optimize referral processes, improving patient access and care coordination across Mass General Brigham facilities.

Reporting to senior leadership, you will guide cross-functional teams, establish streamlined workflows, and drive alignment between IPS, clinical departments, and administrative functions to support international patient care strategies.