Senior Director, Ambulatory Operations - Medicine

Mass General Brigham (Enterprise Services); Boston (MA); Hybrid; USD 124,000 - 181,000; Full time

Job summary

Mass General Brigham Incorporated seeks a Senior Director of Department of Medicine Ambulatory Operations to lead integration and strategy across two Harvard-affiliated academic centers. You will oversee ambulatory operations, access services, and a large clinical enterprise, partnering with hospital and system leaders to improve access and patient experience.

The role requires eight+ years in hospital operations, strong leadership, and expertise in coordinating across complex organizations.

Qualifications

• Bachelor's degree in a related field and eight+ years in hospital operations.
• Experience leading teams and complex initiatives, preferably in academic medical centers.
• Advanced proficiency with MS Word, Excel, and PowerPoint.

Responsibilities

• Lead strategy and integration for ambulatory operations across multiple hospitals.
• Provide administrative leadership for ambulatory services and patient access.
• Translate priorities into actionable goals and operating plans.
• Oversee financial performance and annual operating budgets.
• Develop high-performing teams and mentor direct reports.
• Ensure compliance and drive process improvement in care delivery.

Skills

Leadership experience

Strategic planning

Operational excellence

Communication

Analytical skills

Education

Bachelor's degree

Master's degree in healthcare administration

Tools

Microsoft Word

Excel

PowerPoint

Job description

Mass General Brigham Incorporated seeks a Senior Director of Department of Medicine Ambulatory Operations to lead integration and strategy across two Harvard-affiliated academic centers. You will oversee ambulatory operations, access services, and a large clinical enterprise, partnering with hospital and system leaders to improve access and patient experience.

The role requires eight+ years in hospital operations, strong leadership, and expertise in coordinating across complex organizations.