Senior Director: Full-Stack & Synthetics Observability Lead

Testing Site - JPMC; Wilmington (DE); On-site; USD 210,000 - 320,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Executive-level Senior Director of Software Engineering to lead Enterprise Observability Platforms within Global Technology. You will shape strategies, mentor engineers, and deliver market-leading observability solutions across public and private clouds.

You will drive architectural excellence, collaborate across teams, and foster a culture of inclusion while advancing resiliency, stability, and customer-focused outcomes firmwide.

Qualifications

• 10+ years in software engineering with leadership experience.
• 5+ years leading technologists to solve complex technical items.
• Strong AWS knowledge across compute, storage, networking, and security.
• Proficient in Java and Python.
• Experience with observability tools such as Dynatrace, Grafana.

Responsibilities

• Lead development of Full Stack and Synthetic observability solutions in EOP.
• Mentor engineers and promote best practices and code hygiene.
• Oversee design, development, and operations to ensure reliability.
• Collaborate with teams to deliver integrated cloud-based observability platforms.
• Produce architectural artifacts aligning constraints with development work.
• Drive engineering excellence and continuous learning across the group.

Skills

Executive leadership

AWS fundamentals

Java

Python

Software architecture

Observability

Mentoring

Communication

Agile

Team leadership

Tools

Dynatrace

Grafana

Terraform

OpenTelemetry

AWS CloudFormation

Job description

JPMorgan Chase & Co. is seeking an Executive-level Senior Director of Software Engineering to lead Enterprise Observability Platforms within Global Technology. You will shape strategies, mentor engineers, and deliver market-leading observability solutions across public and private clouds.

You will drive architectural excellence, collaborate across teams, and foster a culture of inclusion while advancing resiliency, stability, and customer-focused outcomes firmwide.