Lead Software Engineer - Observability Platform Cloud Developer

Testing Site - JPMC; Wilmington (DE); On-site; USD 150,000 - 190,000; Full time

Job summary

JPMorganChase in Wilmington seeks a Lead Software Engineer to join the Enterprise Observability Platforms within an agile team delivering trusted market-leading technology products.

The role spans design, development, testing, and operations, with emphasis on secure, scalable software and continuous delivery. You will mentor peers and drive automation and resilience across cloud environments.

Qualifications

• Formal training or certification on software engineering concepts.
• 5+ years of applied experience in software engineering.
• Hands-on experience delivering system design, application development, testing, and operational stability.
• Advanced in one or more programming languages (Java, JavaScript, React, Python).
• Experience with two or more of: web app development, databases, Unix/Linux, distributed systems, information retrieval, networking, large-scale software development, security software development, Kafka, Kubernetes, Microservices, Terraform.
• Proficiency in automation and CI/CD methods.
• Proficient in all aspects of the Software Development Life Cycle (SDLC).
• Advanced understanding of agile methodologies (CI/CD, Application Resiliency, Security).
• Proficiency in cloud/technical disciplines (cloud, AI/ML, etc.).
• Deep knowledge of financial services IT systems.
• Cloud-native experience with cloud deployment (AWS).

Responsibilities

• Executes creative software solutions and technical troubleshooting beyond routine approaches.
• Develops secure high-quality production code and reviews others' code.
• Identifies opportunities to automate remediation to improve stability.
• Leads evaluation sessions with vendors and teams on architecture and applicability.
• Leads communities of practice to promote new technologies.
• Contributes to a culture of diversity, inclusion, and respect.

Skills

Software engineering concepts

System design

Application development

Testing

Operational stability

Java

JavaScript

React

Python

Web apps

Databases

Unix/Linux

Distributed systems

Kafka

Kubernetes

Microservices

Terraform

Automation

CI/CD

SDLC

Agile

Application Resiliency

Security

Cloud

AI/ML

Financial services knowledge

AWS

Tools

IBM Netcool/OMNIbus

IBM CloudPak for AIOPs

ServiceNow

Observability products

SCOM

SMARTS

IBM Tivoli

Python

Ansible

Splunk

Oracle

DynaTrace

Job description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorganChase within the Enterprise Observability Platforms, youare an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Develops secure high-quality production code, and reviews and debugs code written by others.
• .Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical. credentials, and applicability for use within existing systems and information architecture.
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies.
• Adds to team culture of diversity, opportunity, inclusion, and respect.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Hands-on practical experience delivering system design, application development, testing, and operational stability.
• Advanced in one or more programming language(s) (e,g, Java, JavaScript, React, Python).
• Advanced experience working with two or more from the following: web application development, database, Unix/Linux environments, distributed and parallel systems, information retrieval, networking, large scale software development, security software development, Kafka, Kubernetes, Microservices, Terraform.
• Proficiency in automation and continuous delivery methods.
• Proficient in all aspects of the Software Development Life Cycle.
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).
• In-depth knowledge of the financial services industry and their IT systems.
• Practical cloud native experience, with cloud application deployment (AWS certification).

Preferred qualifications, capabilities, and skills

• Experience with IBM Netcool/OMNIbus and related products.
• Experience with Cloud based AIOPs applications (e.g. IBM CloudPak for AIOPs, SerivceNow).
• Experience and Knowledge of Observability Products (e.g. Events and Alerts, SCOM, SMARTS, IBM Tivoli).
• Knowledge of automation and scripting languages (e.g. Python, Ansible).
• Experience with related tools (e.g. IBM Tivoli, IBM Netcool Suite, ServiceNow, Splunk, Oracle, DynaTrace).