Executive Lead Software Engineer - Cloud & Observability

JPMorgan Chase & Co.; Palo Alto (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. in Palo Alto is seeking a Lead Software Engineer within the Commercial and Investment Bank Payments Team to drive multiple technical areas and coordinate across departments.

You will lead complex initiatives and ensure alignment with business goals while guiding engineers and shaping the technical roadmap. You will work with senior leadership to set direction, mentor engineers, and ensure operational stability through observability, incident response, and scalable

Qualifications

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Experience leading large or cross-functional teams of technologists.
• Demonstrated ability to influence across matrixed organizations and deliver value at scale.
• Experience leading complex projects supporting system design, testing, and operational stability.
• Experience with hiring, developing, and recognizing talent.
• Extensive practical cloud native experience.
• Expertise in Computer Science, Computer Engineering, Mathematics, or related field.
• Set the observability standards for the TDO function, ensuring certifications for diagnosing incidents in real time.

Responsibilities

• Leads multiple technology and process implementations across departments to achieve firmwide technology objectives.
• Directly manages multiple areas with strategic transactional focus.
• Provides leadership and direction to teams across platforms, divisions, and lines of business.
• Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus.
• Manages multiple stakeholders, complex projects, and large cross-product collaborations.

Skills

Cloud native architectures

Cross-functional leadership

Software engineering

Observability tooling

Incident management

Hiring and mentoring

Distributed tracing

Stakeholder collaboration

Education

Bachelor's degree in Computer Science or related field

Job description

JPMorgan Chase & Co. in Palo Alto is seeking a Lead Software Engineer within the Commercial and Investment Bank Payments Team to drive multiple technical areas and coordinate across departments.

You will lead complex initiatives and ensure alignment with business goals while guiding engineers and shaping the technical roadmap. You will work with senior leadership to set direction, mentor engineers, and ensure operational stability through observability, incident response, and scalable