Senior Director, Extended Care Operations

CareMore Health; Arizona; On-site; USD 108,000 - 163,000; Full time

Benefits offered by this job

Health benefits

Job summary

CareMore Health is seeking a Director, Extended Care Operations in Arizona to lead operational strategy across non-clinic Extended Care programs, partnering with clinical leadership to improve care delivery for high-risk patients. You will oversee the Extended Care Coordinator team, establish standardized operating models, and drive performance, budgeting, and vendor governance across markets.

In this senior role you will influence cross-functional leaders, manage resources and transformation

Qualifications

• Bachelor’s degree in healthcare administration, business, or related field.
• 8+ years of progressive healthcare operations, population health, or strategic operations experience, including 3+ years in leadership.
• Experience designing, scaling, and governing healthcare programs or operating models across multiple teams or markets.
• Demonstrated success leading multidisciplinary teams through highly complex organizational change and influencing senior stakeholders.
• Experience managing operational performance, budgets, workforce planning, resource tradeoffs, and program evaluation.
• Strong analytical judgment, executive communication, and cross-functional leadership skills.

Responsibilities

• Lead design and implementation of standardized operating models across Extended Care markets and programs, translating strategy into policies, plans, and standards.
• Establish operational decision rights, escalation protocols, service levels, governance, and cross-setting handoffs; drive practice adoption.
• Direct the central Extended Care Coordinator team and manage staffing within budget and approval limits.
• Direct operating standards for referral intake, patient assignment, outreach, tracking, discharge, and escalation across programs.
• Monitor patient-transition workflows across hospitals, post-acute facilities, home-based care, and primary care teams.
• Set performance targets, manage the department budget, and evaluate ROI with analytics support.
• Oversee vendor performance and remediation across Extended Care partners.

Skills

Healthcare operations

Population health

Leadership

Budget & planning

Analytical judgment

Cross-functional leadership

Stakeholder engagement

Education

Bachelor's degree in healthcare administration or business

8+ years healthcare operations or strategic operations

3+ years leadership experience

Job description

CareMore Health is seeking a Director, Extended Care Operations in Arizona to lead operational strategy across non-clinic Extended Care programs, partnering with clinical leadership to improve care delivery for high-risk patients. You will oversee the Extended Care Coordinator team, establish standardized operating models, and drive performance, budgeting, and vendor governance across markets.

In this senior role you will influence cross-functional leaders, manage resources and transformation