Senior Director Enterprise Services - North Carolina

563d Siemens Medical Solutions USA, Inc.; United States; On-site; USD 159,000 - 219,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term and short-term disability

Paid parking/public transportation

Paid time off

Paid sick and safe time

Job summary

Siemens Healthineers seeks an experienced Strategic Account Leader to own multi-year plans with health systems and national accounts, coordinating across customer-facing teams to drive growth and enterprise value.

You will manage executive relationships, align solutions to strategic goals, and expand the installed base across Imaging, Digital Solutions, and Enterprise Services, while navigating complex negotiations in a matrix organization.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 10+ years of healthcare sales, strategic account management, consulting, or healthcare leadership experience.
• Demonstrated success managing large IDNs, health systems, or enterprise accounts.
• Proven ability to engage and influence executive stakeholders.
• Experience leading complex negotiations and enterprise-wide initiatives.
• Track record of driving revenue growth across matrixed organization.

Responsibilities

• Develop, own, and execute multi-year strategic account plans for assigned health systems and national accounts.
• Build and maintain trusted relationships with C-suite executives, service line leaders, procurement teams, clinicians, and key decision makers.
• Drive enterprise revenue growth, market share gains, and strategic opportunity development.
• Lead complex, multi-site, multi-modality opportunities and enterprise pursuits.
• Lead without direct authority across a matrixed organization spanning regions and business lines.
• Partner with customer leadership to advance clinical, operational, financial, and strategic objectives.
• Coordinate forecasting activities across regions and business units to provide enterprise account visibility.

Skills

Strategic account leadership

Executive relationship management

Revenue growth

Opportunity management

Matrix leadership

Partnership development

Forecasting & planning

Education

Bachelor's degree

Advanced degree preferred

Job description

Key Responsibilities

• Strategic Account Leadership Develop, own, and execute multi-year strategic account plans for assigned health systems and national accounts. Serve as the senior Siemens Healthineers leader responsible for overall account strategy, growth, and customer engagement. Function as the \"RVP of the Account,\" coordinating activities across all customer-facing teams and business units. Identify market trends, competitive threats, customer priorities, and enterprise growth opportunities. Establish governance structures, business reviews, and account operating rhythms to ensure strategic alignment and accountability.


• Executive Relationship Management Build and maintain trusted relationships with C-suite executives, service line leaders, procurement teams, clinicians, and key decision makers. Represent Siemens Healthineers at customer headquarters and executive forums. Conduct executive business reviews and strategic planning sessions. Align Siemens Healthineers's solutions, services, and capabilities with customer strategic initiatives and transformation goals. Expand executive access and strengthen organizational relationships across the customer enterprise.


• Revenue Growth & Share Expansion Drive enterprise revenue growth, market share gains, and strategic opportunity development. Expand Siemens Healthineers's installed base, enterprise footprint, and share of wallet. Develop both short-term and long-term growth strategies that increase orders, revenue, and customer value. Identify, qualify, and advance strategic opportunities across Imaging, Advanced Therapies, Digital Solutions, Enterprise Services, and Customer Services. Support competitive conversion strategies and account retention initiatives.


• Enterprise Opportunity Management Lead complex, multi-site, multi-modality opportunities and enterprise pursuits. Coordinate pursuit teams across sales, product management, service, finance, legal, and operations. Support development of commercial and technical business cases. Facilitate contract negotiations, strategic agreements, and enterprise partnerships. Navigate complex internal processes to accelerate customer outcomes and drive excellence in execution.


• Matrix Leadership & Team Orchestration Lead without direct authority across a matrixed organization spanning regions, business lines, and functional teams. Coordinate strategy execution with AEs, KAEs, PSEs, RVPs, AVPs, Enterprise Services, and Customer Services teams. Conduct regular account reviews and strategy sessions to ensure alignment and accountability. Communicate account priorities, action plans, risks, and opportunities to stakeholders. Foster collaboration and drive execution across multiple customer-facing organizations.


• Strategic Partnership Development Partner with customer leadership to advance clinical, operational, financial, and strategic objectives. Recommend innovative solutions, technologies, services, and consulting capabilities that create measurable customer value. Support implementation governance for strategic projects and enterprise initiatives. Identify opportunities to deepen partnerships and expand Siemens Healthineers' value proposition. Collaborate with industry partners and internal experts to deliver integrated solutions.


• Forecasting & Business Planning Coordinate forecasting activities across regions and business units to provide enterprise account visibility. Monitor performance against growth objectives and strategic priorities. Develop account-specific business plans, opportunity pipelines, and action plans. Maintain executive-level reporting on account performance and strategic initiatives. Ensure alignment between account strategies and Siemens Healthineers business objectives.

Preferred Qualifications

• Bachelor's degree required; advanced degree preferred.


• 10+ years of healthcare sales, strategic account management, consulting, or healthcare leadership experience.


• Demonstrated success managing large IDNs, health systems, or enterprise accounts.


• Proven ability to engage and influence executive stakeholders.


• Experience leading complex negotiations and enterprise-wide initiatives.


• Track record of driving revenue growth across matrixed organization.

Company

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision‑making and treatment pathways.

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is: $159,200 - $218,900. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

Benefits

• medical insurance


• dental insurance


• vision insurance


• 401(k) retirement plan


• life insurance


• long-term and short-term disability insurance


• paid parking/public transportation


• paid time off


• paid sick and safe time

Equal Employment Opportunity Statement

Siemens Healthineers is an Equal Opportunity and Affitative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination.

Reasonable Accommodations

Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at [e-mail]. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

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Export Control

A successful candidate must be able to work with controlled technology in accordance with US export control law. It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.

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