Sr. Technical Program Manager

Lyra Health; Oregon; Híbrido; USD 114.000 - 157.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare coverage

Equity in the company

401K matching

Monthly tech allowance

Parental leave

Generous vacation/ PTO

Descripción de la vacante

Lyra Health, Inc. is seeking a Technical Program Manager to partner with the engineering team and business partners on strategic initiatives and complex development projects. The role suits a self-driven, organized collaborator dedicated to making an impact.

The ideal candidate has 6+ years in technical program management, strong technical fluency, and excellent communication skills to align stakeholders and drive results in a fast-paced environment.

Formación

• 6+ years of technical program / project management experience.
• Customer-centric mindset and focus on improving lives of customers.
• Strong technical fluency to learn Lyra's systems and functions of the Lyra platform.
• Excellent communication skills across varied audiences and levels.
• Expert in planning, organization, multi-tasking and execution with emphasis on quality.
• Practitioner of agile project management methodologies.
• Experience with ticketing systems (Jira, Zendesk, ServiceNow) and analytics.
• Startup and/or healthcare experience is a plus; ability to balance multiple initiatives.

Responsabilidades

• Own the planning, execution, and delivery of complex, cross-functional initiatives.
• Collaborate with technology leadership and business partners to align functional and strategic needs.
• Promote clear communication, shared ownership, and collaboration across teams with varying goals.
• Design and implement scalable processes and best practices to improve team efficiency and promote continuous improvement.
• Identify root causes of issues and implement countermeasures to address needs.

Conocimientos

Technical PM

Agile PM

Communication

Cross-functional

Problem solving

Analytics

Herramientas

Jira

Zendesk

ServiceNow

Descripción del empleo

About Lyra Health

Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra's transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role

Lyra Health is looking for a Technical Program Manager who will act as the point of contact and interface to the engineering team and business partners for strategic initiatives and complex development efforts. This role will be a great fit for you if you are a self-driven natural collaborator, highly organized, and passionate about making a difference.

Responsibilities

• Own the planning, execution, and delivery of complex, cross-functional initiatives
• Collaborate with technology leadership and business partners to facilitate convergence of functional and strategic needs
• Promote clear communication, shared ownership, and effective collaboration across teams with varying goals and viewpoints, aligning stakeholders and keeping relevant audiences updated
• Design and implement scalable, repeatable processes and best practices that improve team efficiency and effectiveness while promoting our continuous improvement core value
• Problem-solve and identify root causes of issues, implement countermeasures to address needs effectively

Qualifications

• 6+ years of technical program / project management experience
• Customer-centric mindset - continually asking how our work is improving the lives of our customers (internal and external)
• Strong technical fluency - ability to learn Lyra's high level systems, integrations, and key functions of the Lyra platform
• Excellent communication skills - adept at representing complex topics across varied audiences and technical levels to promote feedback and ideas-sharing
• Expert at planning, organization, multi-tasking and execution with a passion for quality and operational efficiency
• Practitioner of agile project management methodologies
• Ticketing system proficiency (Jira, Zendesk, ServiceNow, etc.), and experience with analytics
• Prior startup and/or healthcare experience is a plus - able to balance multiple ongoing initiatives in a fast-paced environment
• Proficiency with emerging AI tools and technologies to enhance program delivery and cross-functional collaboration is a strong plus

Annual Salary and Compensation

$114,000 - $157,000 a year

As a full-time Sr. Technical Program Manager, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $114,000 to $157,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.

Annual salary is only one part of an employee's total compensation package at Lyra. We also offer generous benefits that include:

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
• Lyra for Lyrians; coaching and therapy services
• Equity in the company through discretionary restricted stock units
• Competitive time off with pay policies including vacation, sick days, and company holidays
• Paid parental leave
• 401K with up to 3% matching
• Monthly tech allowance
• We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!

We can't wait to meet you.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.