Senior Director, Engineering

Olo; New York (NY); Hybrid; USD 242,000 - 292,000; Full time

Job summary

Olo Inc. in New York, NY is seeking a Sr. Director of Engineering to unify multiple teams and align engineering with the company’s broader strategy. You will shape cross-functional direction, ensure scalable and secure platforms, and drive architectural decisions across product lines.

The role emphasizes leadership, cloud-first deployments, and DevOps best practices, with a focus on minimizing disruption during platform changes. Telecommuting is optional within our hybrid policy.

Qualifications

• Bachelor’s degree in CS, software engineering, or related field.
• 5+ years building scalable distributed systems and cloud platforms.
• Experience with AWS services and Kubernetes-based deployments.
• Strong understanding of SDLC, DevOps, security, and compliance.

Responsibilities

• Lead multiple teams and align engineering with company goals and product roadmap.
• Expand from domain focus to cross-functional oversight and higher-level direction.
• Collaborate with product leadership to align roadmaps and manage dependencies.
• Drive process improvements for efficiency, scalability, and business outcomes.
• Provide technical direction on architecture, security, and disaster recovery.

Skills

Distributed systems

Cloud platforms

Team leadership

Cross-functional collaboration

Education

Bachelor of Science in Computer Science or related field

Tools

AWS

Kubernetes

ArgoCD

Python

Node.js

PostgreSQL

DynamoDB

Docker

Redis

ElasticSearch

Job description

Sr. Director, Engineering

Olo Inc., New York, NY

Responsibilities

Manage multiple teams to influence cross-technical & business decisions, ensuring alignment between engineering execution & company-wide goals. Expand from domain-specific focus to include cross-functional oversight, aligning multiple teams & setting direction at a higher level, shaping cross-functional strategy. Align engineering teams w/ the product roadmap by collaborating w/ product leadership, proactively identifying dependencies, & ensuring strategic initiatives are successfully executed. Continuously evaluate & drive process improvements, integrating innovative best practices to enhance efficiency, scalability, & business outcomes. Lead cross-functional collaboration to meet key business objectives & resolve team obstacles. Provide technical direction for architectural decisions, ensuring systems are scalable, secure, & optimized for long-term success across internal & customer-facing platforms. Drive proactive resolution of high-priority technical issues, streamlining escalation & coordination across teams to minimize business impact. Manage technical risks, incl ensuring systems have backup, failover, & disaster recovery plans.

Qualifications

Minimum required: Bachelor’s in Computer Science, Software Engineering, or related field & 5 years of experience, including 5 years with the following: scaling distributed systems & cloud-based platforms; using cloud technologies including AWS (S3, SNS, SES, API Gateway), Kubernetes, ArgoCD; working in Python, Ruby, Node, PHP, & .NET; applying software development lifecycle, DevOps, security, & compliance best practices; planning & executing software platform changes with minimum disruption to clients/ongoing activity; utilizing queue mechanisms including RabbitMQ, SQS, Kafka; analyzing, assessing, & communicating software implementation options according to various IT environments; working with databases including PostgreSQL, DynamoDB, & MySQL; using tools including Datadog, Logstash, ElasticSearch, Docker, Redis; designing & executing plans for software installations; using & monitoring software distribution channels, techniques & auto-recovery tools; integrating & communicating across applications, databases, & platforms.

Telecommuting Optional - May work from any location within normal commuting distance subject to company hybrid work policy.

Salary: $242,000-$292,000/yr.