Senior Director, Engineering

Ring Inc; New York (NY); On-site; USD 242,000 - 292,000; Full time

Job summary

Olo Inc. in New York, NY is seeking a Sr. Director of Engineering to lead multiple teams and align engineering work with product roadmaps and company goals.

You will drive architectural direction, scale systems, and improve processes to boost efficiency and outcomes, while collaborating with stakeholders and ensuring security across platforms. Telecommuting is optional within commuting distance.

Qualifications

• Bachelor’s in Computer Science, Software Engineering, or related field.
• 5 years of experience in scalable distributed systems and cloud platforms.
• Experience with AWS (S3, SNS, SES, API Gateway), Kubernetes, ArgoCD.
• Experience with Python, Ruby, Node, PHP, .NET.
• Experience with databases including PostgreSQL, DynamoDB, MySQL.
• Familiar with queueing systems (RabbitMQ, SQS, Kafka) and monitoring (Datadog).
• Understanding of SDLC, DevOps, security and compliance best practices.

Responsibilities

• Manage multiple teams to influence cross-technical & business decisions and align engineering with company goals.
• Expand to cross-functional oversight and shape strategy at a higher level.
• Align engineering with the product roadmap by collaborating with product leadership and identifying dependencies.
• Drive process improvements to enhance efficiency, scalability, and business outcomes.
• Lead cross-functional collaboration to meet key objectives and resolve obstacles.
• Provide technical direction for architectural decisions, ensuring scalable, secure systems.
• Drive proactive resolution of high-priority technical issues and minimize business impact.
• Plan for backup, failover, and disaster recovery across platforms.

Skills

Distributed systems

Cloud architecture

Kubernetes

DevOps

Python

AWS

Security best practices

Education

Bachelor's degree in Computer Science / Software Engineering or related field

Tools

Datadog

Docker

ElasticSearch

Redis

PostgreSQL

DynamoDB

MySQL

RabbitMQ

SQS

Kafka

ArgoCD

AWS S3

Job description

Sr. Director, Engineering

Olo Inc., New York, NY

Responsibilities

Manage multiple teams to influence cross-technical & business decisions, ensuring alignment between engineering execution & company-wide goals. Expand from domain-specific focus to include cross-functional oversight, aligning multiple teams & setting direction at a higher level, shaping cross-functional strategy. Align engineering teams w/ the product roadmap by collaborating w/ product leadership, proactively identifying dependencies, & ensuring strategic initiatives are successfully executed. Continuously evaluate & drive process improvements, integrating innovative best practices to enhance efficiency, scalability, & business outcomes. Lead cross-functional collaboration to meet key business objectives & resolve team obstacles. Provide technical direction for architectural decisions, ensuring systems are scalable, secure, & optimized for long-term success across internal & customer-facing platforms. Drive proactive resolution of high-priority technical issues, streamlining escalation & coordination across teams to minimize business impact. Manage technical risks, incl ensuring systems have backup, failover, & disaster recovery plans.

Qualifications

Minimum required: Bachelor’s in Computer Science, Software Engineering, or related field & 5 years of experience, including 5 years with the following: scaling distributed systems & cloud-based platforms; using cloud technologies including AWS (S3, SNS, SES, API Gateway), Kubernetes, ArgoCD; working in Python, Ruby, Node, PHP, & .NET; applying software development lifecycle, DevOps, security, & compliance best practices; planning & executing software platform changes with minimum disruption to clients/ongoing activity; utilizing queue mechanisms including RabbitMQ, SQS, Kafka; analyzing, assessing, & communicating software implementation options according to various IT environments; working with databases including PostgreSQL, DynamoDB, & MySQL; using tools including Datadog, Logstash, ElasticSearch, Docker, Redis; designing & executing plans for software installations; using & monitoring software distribution channels, techniques & auto-recovery tools; integrating & communicating across applications, databases, & platforms.

Telecommuting Optional - May work from any location within normal commuting distance subject to company hybrid work policy.

Salary: $242,000-$292,000/yr.