Senior Director, Emergency Nursing & Care Management

WorkStaff USA Staffing Agency LLC; Des Moines (IA); On-site; USD 119,000 - 161,000; Full time

Job summary

WorkStaff USA Staffing Agency LLC in Des Moines, IA is seeking an Executive Director of Emergency Services Nursing Operations. This full-time leadership role guides care management teams across hospital and ambulatory settings to deliver patient-centered care and drive strategic initiatives to improve outcomes and resource utilization.

You will lead RN Care Managers, RN Care Coordinators, and Licensed Social Workers, foster collaboration with clinical and community partners, ensure regulatory

Qualifications

• Master's degree or higher required.
• Program Management experience (≥1 year).
• RN in Iowa (IA) or NLC license if applicable.
• DL in Iowa (IA) or CDL in Iowa (IA) if applicable.

Responsibilities

• Provide strategic leadership for Integrated Care Management programs across hospital and ambulatory settings.
• Lead multidisciplinary teams including RN Care Managers, RN Care Coordinators, and Licensed Social Workers.
• Build partnerships with clinical leaders, community organizations, and cross-functional stakeholders.
• Drive process improvements to reduce readmissions, improve patient flow, and coordinate care.
• Ensure compliance with federal and state regulatory requirements.
• Coach and develop team members to foster collaboration and service excellence.
• Analyze clinical, operational, and financial performance metrics to guide growth and quality improvements.

Skills

Leadership

Program management

Regulatory compliance

Team leadership

Education

Master's degree or higher

Job description

WorkStaff USA Staffing Agency LLC in Des Moines, IA is seeking an Executive Director of Emergency Services Nursing Operations. This full-time leadership role guides care management teams across hospital and ambulatory settings to deliver patient-centered care and drive strategic initiatives to improve outcomes and resource utilization.

You will lead RN Care Managers, RN Care Coordinators, and Licensed Social Workers, foster collaboration with clinical and community partners, ensure regulatory