Senior Director, Digital Platform Engineering - Hybrid

Whataburger Restaurants; San Antonio (TX); Hybrid; USD 150,000 - 230,000; Full time

Benefits offered by this job

Competitive Weekly Pay Bonus Program

5 weeks of PTO Starting on Day One

Flex Weeks

Paid Corporate Holidays

Paid Parental Leave

401(k) match $1/$1 up to 4%

Medical, Dental, and Vision Benefits

Short-term and Long-term Disability

Career Development and Growth

Scholarship Program and Hardship Grant

Cell Phone Service Discounts

Computer & Software Discounts

Fitness / Gym Discounts

Awards and recognition

Retirement Celebration Program

Job summary

Whataburger is seeking an Engineering Senior Director to lead the technical vision and delivery of our digital ecosystem, including web, mobile, loyalty, payments, and digital ordering platforms. You will partner across Technology and business units to modernize platforms and enable scalable, high‑quality guest experiences.

Based at the San Antonio Home Office, you’ll work on-site Monday through Thursday with remote flexibility on Fridays.

Qualifications

• 11+ years of progressive hands-on engineering experience.
• Experience leading large-scale engineering organizations and technology teams.
• Expertise scaling web and mobile applications in high-volume environments.
• Experience leading API platform strategy, governance, and engineering practices.
• Strong knowledge of cloud-native architectures, system integrations, and digital ecosystems.
• Experience with Agile delivery methodologies and modern software development practices.
• Proven success managing engineering vendors and strategic technology partners.
• Experience leading operational excellence initiatives, including CI/CD and release management.
• Strong financial, budget, resource planning, and portfolio management experience.
• Executive-level communication, influencing, and stakeholder management skills.
• Demonstrated ability to develop and execute technology strategies that drive business results.

Responsibilities

• Lead engineering strategy and execution for digital web and mobile platforms.
• Drive scalable, high-performance digital ordering and guest engagement solutions.
• Own enterprise API strategy, governance, security, and lifecycle management.
• Establish engineering standards, quality frameworks, and reliability practices.
• Measure and improve delivery performance, quality, uptime, and technical health.
• Oversee integrations across eCommerce, loyalty, POS, payments, and delivery partners.
• Partner with Product, UX, Security, Infrastructure, Data, and business leaders on shared objectives.
• Lead CI/CD, release management, observability, and incident management strategies.
• Manage strategic relationships with engineering vendors, implementation partners, and cloud providers.
• Direct engineering financial planning, resource strategy, forecasting, and risk management.
• Evaluate emerging technologies and recommend innovations that advance business outcomes.
• Develop and lead high-performance engineering teams focused on continuous improvement.

Skills

Engineering leadership

Web & mobile scaling

API platform strategy

Cloud-native architectures

Agile delivery

Vendor management

CI/CD & release management

Education

Bachelor's degree or equivalent

Master's degree

Tools

React Native

CI/CD tools

Job description

Whataburger is seeking an Engineering Senior Director to lead the technical vision and delivery of our digital ecosystem, including web, mobile, loyalty, payments, and digital ordering platforms. You will partner across Technology and business units to modernize platforms and enable scalable, high‑quality guest experiences.

Based at the San Antonio Home Office, you’ll work on-site Monday through Thursday with remote flexibility on Fridays.