Senior Director, Deployment Strategy & Commercial Planning

Norwegian Cruise Line Holdings Ltd.; Miami (FL); On-site; USD 130,000 - 180,000; Full time

Job summary

A leading cruise company is seeking a Director, Corporate Talent Acquisition to drive strategic ship deployment planning. The ideal candidate will have over 12 years of experience in deployment strategy within the cruise industry, proven leadership abilities, and strong data analysis skills. You will oversee a team, develop deployment plans, and collaborate with various teams to enhance revenue and guest satisfaction. This position offers a dynamic and fast-paced work environment.

Qualifications

• Minimum of 12-15 years of experience in strategic planning or deployment strategy.
• Proven track record of developing and implementing successful strategies.
• Experience leading cross-functional teams and collaborating with stakeholders.

Responsibilities

• Lead team in production of deployment plans.
• Supervise and evaluate analysis of historical data.
• Develop blocking plan proposals to optimize revenue.
• Collaborate with cross-functional teams for feedback on deployment plans.

Skills

Excellent communication and presentation skills

Proficiency in data analysis techniques and tools

Familiarity with commercial planning processes

Excellent project management skills

Ability to adapt to a fast-paced environment

Proficiency in data analysis tools and software

Demonstrated leadership abilities

Knowledge of industry trends and competitive landscape

Education

Bachelor's degree in business administration

Tools

Excel

Tableau

Job description

Director, Corporate Talent Acquisition at Norwegian Cruise Line Holdings

BASIC PURPOSE: Responsible for developing Norwegian Cruise Line (NCL) strategic ship deployment plans. Leads all direct reports to leverage data-driven analysis, market research, performance metrics, and industry trends to optimize deployment plans, capitalize on market opportunities and meet revenue targets.

POSITION RESPONSIBILITIES:

• Lead the team in the production of deployment plans and any deployment-related ad hoc analyses, ensuring accuracy, timeliness, and alignment with strategic objectives.
• Develop planned figures for new deployments and provide recurring forecast numbers, ensuring alignment with company objectives and market dynamics.
• Supervise, monitor and evaluate in-depth analysis of historical data to recommend optimal deployment plans that maximize ticket and onboard revenue for the company.
• Develop blocking plan proposals outlining various deployment scenarios to optimize revenue generation and guest satisfaction.
• Supervise, monitor and evaluate comprehensive analyses to ensure compliance with contractual obligations in target markets, mitigating risks and maximizing returns.
• Supervise, monitor and evaluate the performance of existing deployments and identify opportunities for revenue maximization through strategic redeployment in lucrative markets.
• Collaborate with cross-functional teams including the Air team, Destinations team, Marina Operations, Revenue Management, and Port Operations to gather feedback on deployment plans, aiming to reduce operational challenges and enhance guest satisfaction while maximizing total yield.
• Continuously evaluate industry trends and market conditions to inform deployment strategy adjustments and capitalize on emerging opportunities for revenue growth.
• Drive innovation in deployment planning processes and tools to enhance efficiency and effectiveness in achieving revenue targets.
• Serve as a subject matter expert on deployment strategy, providing guidance and support to internal stakeholders and senior leadership on related initiatives.
• Perform other job-related functions as assigned.

KNOWLEDGE AND EXPERIENCE:

EDUCATION: Bachelor's degree in business administration, Economics, Finance or related field.

EXPERIENCE:

• Minimum of 12-15 years of experience in strategic planning, commercial planning, or deployment strategy within the cruise industry or related field.
• Proven track record of developing and implementing successful deployment strategies that drive revenue growth and maximize profitability.
• Experience leading cross-functional teams and collaborating with stakeholders at all levels of the organization.

KNOWLEDGE & SKILLS:

• Excellent communication and presentation skills, with the ability to effectively convey complex concepts to diverse audiences.
• Proficiency in data analysis techniques and tools, with the ability to manipulate and interpret large datasets to derive meaningful insights.
• Familiarity with commercial planning processes, including itinerary development, ship scheduling, and capacity management.
• Excellent project management skills, with the ability to prioritize tasks, manage timelines, and drive projects to completion.
• Ability to adapt to a fast-paced and dynamic environment, with a focus on continuous improvement and innovation.
• Proficiency in data analysis tools and software, such as Excel, Tableau, or similar programs.
• Demonstrated leadership abilities, including the ability to mentor and develop team members, foster a collaborative work environment, and drive results.
• Knowledge of industry trends, market dynamics, and competitive landscape in the cruise or travel industry preferred.