Senior Director Data Intelligence & Analytics

Duck Creek Payments; San Francisco (CA); Hybrid; USD 210,000 - 300,000; Full time

Job summary

Duck Creek Technologies is seeking a Senior Director, Intelligence to lead analytics, insights, and data-driven decision making across the organization. You will oversee analytics platforms, BI capabilities, and reporting to empower product, engineering, and business leaders with actionable intelligence.

Reporting within the Data and AI organization, you will build and mentor teams, establish standardized metrics and dashboards, and partner with stakeholders to translate complex data into

Qualifications

• Bachelor’s or Master’s Degree or equivalent.
• 10+ years in analytics, BI, data analytics or related data-focused roles.
• 5+ years leading analytics/BI teams.
• Experience developing enterprise analytics frameworks, dashboards, and reporting solutions.
• Experience working with product, engineering, or technology teams in data-driven organizations.
• Demonstrated experience translating complex data into actionable insights for senior stakeholders.
• Master’s degree in Data Science, Analytics, Business Analytics, Information Systems, or related field.
• Experience working in SaaS, cloud software, or enterprise technology organizations.
• Familiarity with machine learning or AI-enabled analytics environments.
• Experience supporting product analytics or technology platform decision making.

Responsibilities

• Lead analytics, BI, and insight generation across the organization.
• Develop and maintain enterprise analytics platforms, intelligence tools, and reporting frameworks.
• Establish standardized metrics, dashboards, and performance indicators supporting product, engineering, and operational decision making.
• Deliver actionable insights and data-driven recommendations to support strategic and operational initiatives.
• Collaborate with product, AI, and engineering teams to ensure analytics capabilities support product innovation.
• Translate complex data into meaningful insights that inform technology and business decisions.
• Build and manage a team responsible for analytics engineering, business intelligence, and insight delivery.
• Align intelligence initiatives with enterprise data platforms and AI strategies.
• Support decision-making across business units through consistent reporting and data interpretation.
• Establish governance and standards for analytics quality, metric definitions, and reporting consistency.

Skills

Leadership

Analytics

Data-driven decision making

Stakeholder management

Team management

SaaS experience

Education

Bachelor’s or Master’s Degree in a relevant field

Master’s degree in Data Science/Analytics/IS

Tools

Dashboards

Reporting tools

Job description

Duck Creek Technologies is seeking a Senior Director, Intelligence to lead analytics, insights, and data-driven decision making across the organization. You will oversee analytics platforms, BI capabilities, and reporting to empower product, engineering, and business leaders with actionable intelligence.

Reporting within the Data and AI organization, you will build and mentor teams, establish standardized metrics and dashboards, and partner with stakeholders to translate complex data into