Senior Director, Client Engagement Platform (Remote)

IuVe; New York (NY); Hybride; USD 190 000 - 260 000; Plein temps

Avantages offerts par ce poste

Medical plans

Dental plans

Résumé du poste

Squarespace seeks a Senior Product Director to lead the Client Engagement Group, owning strategy and execution for the CRM, email campaigns, automations, and transactional communications that power merchant relationships.

You will define a multi-year vision, partner with cross-functional teams, mentor managers, and drive revenue growth while delivering a unified, differentiated engagement platform.

Qualifications

• 12+ years of product management experience, including customer engagement or CRM
• Experience leading and growing product teams in multi-product environments
• Strong strategic instincts with execution focus

Responsabilités

• Define and drive multi-year product vision for Client Engagement Group
• Own revenue-impacting product lines and roadmap decisions
• Lead and mentor product managers across several product lines
• Collaborate with Engineering, Design, Sales, and Marketing to deliver impactful outcomes
• Champion data-driven experimentation to accelerate product-market fit

Connaissances

Product management

Leadership

CRM/Marketing tech

Strategic planning

Cross-functional collaboration

Outils

CRM platforms

Email marketing tools

Automation platforms

Description du poste

Squarespace seeks a Senior Product Director to lead the Client Engagement Group, owning strategy and execution for the CRM, email campaigns, automations, and transactional communications that power merchant relationships.

You will define a multi-year vision, partner with cross-functional teams, mentor managers, and drive revenue growth while delivering a unified, differentiated engagement platform.