Director, Corporate Communications

Squarespace; New York (NY); Hybrid; USD 204,000 - 328,000; Full time

Benefits offered by this job

Medical plans

Life and Disability Insurance

Fertility benefits

Headspace app

Global Employee Assistance Program

Retirement benefits with employer 100%

Flexible paid time off

Parental leave

Commuter benefit

Education reimbursement

Employee donation match

ERGs

Dog-friendly workplace

Free lunch

Private rooftop

Hack week

Job summary

Squarespace is seeking a Director of Corporate Communications to own the company’s internal and external communications functions. This role will set strategy, advise leadership, shape the company narrative, and build scalable programs to strengthen employee understanding, reputation, and business outcomes.

The position is hybrid, based in NYC with 3 days in the office, and reports to General Counsel. You will collaborate with product and marketing to craft launches and communications across

Qualifications

• 10+ years of communications experience, with in-house at a technology company preferred.
• Proven ability to own a communications function independently at a high-growth company.
• Experience communicating across consumer and B2B audiences.
• Strong media relationships in tech, business and consumer press with a track record of earned coverage.
• Excellent writer and editor with ability to simplify complex topics.

Responsibilities

• Own the company's communications strategy.
• Develop and maintain a consistent narrative for consumer and B2B audiences.
• Serve as the primary communications advisor to the executive team for media, speaking, and investor engagements.
• Build relationships with reporters, editors, and producers across tech, business, and vertical press.
• Drive proactive story placement and manage inbound opportunities.
• Draft press materials including releases, pitches, briefings, and contributed articles.
• Develop strategy and execute communications initiatives in select jurisdictions outside the United States.
• Manage reactive and crisis communications.
• Partner with Product and Marketing to launch plans for features, products, campaigns, and milestones.
• Translate technical and product information into clear, newsworthy narratives for diverse audiences.
• Support leadership communications, including internal announcements and external thought leadership.
• Plan and execute quarterly company All Hands meetings.
• Develop an internal communications cadence to keep employees informed and engaged.
• Manage company intranet content and presentation.
• Manage agency relationships and external vendors as needed.
• Track and report on communications KPIs and coverage metrics.

Skills

Strategic communications

Corporate communications

Executive advising

Writing/editing

Stakeholder influence

Job description

Squarespace is looking for a Director, Corporate Communications to own and lead the company's internal and external communications functions. This leader will set the communications strategy and operating priorities, advise executive leadership, shape the company narrative, and build scalable programs that strengthen employee understanding, company reputation, and business outcomes. The role combines strategic leadership with hands‑on execution and requires strong judgment, excellent writing, and the ability to influence across the organization. This is a hybrid role working from our NYC office 3 days per week. You will report to the General Counsel.

You'll Get To...

• Own the company's communications strategy
• Develop and maintain a consistent narrative that works across both consumer and B2B audiences
• Serve as the primary communications advisor to the executive team and help prepare leadership for media, speaking, and investor‑facing engagements
• Build and maintain relationships with reporters, editors, and producers across tech, business, and vertical press
• Drive proactive story placement and manage inbound opportunities
• Draft press materials including releases, media pitches, briefings, and contributed articles
• Develop strategy and execute Communications initiatives in select jurisdictions outside the United States
• Manage reactive and crisis communications
• Partner closely with Product and Marketing to develop launch plans for new features, products, brand campaigns, and company milestones
• Translate technical and product information into clear, newsworthy narratives for diverse audiences
• Support leadership communications, including internal announcements and external thought leadership
• Plan and execute quarterly company All Hands meetings
• Develop an internal communications cadence that keeps employees informed and engaged
• Manage company intranet content and presentation
• Manage agency relationships and external vendors as needed
• Track and report on communications KPIs and coverage metrics

Who We're Looking For

• 10+ years of communications experience, with meaningful time in-house at a technology company (agency experience a plus)
• Proven ability to own a communications function independently, ideally at a high‑growth company
• Experience communicating across both consumer and B2B audiences
• Strong media relationships in tech, business and consumer press, with a track record of earned coverage
• Excellent writer and editor with the ability to make complex technical and business topics clear, compelling, and accessible
• Comfortable operating at the strategic level while still being willing to draft a pitch, prep a spokesperson, or update a press kit yourself
• Experience supporting executive communications and thought leadership programs
• Strong judgment and calm decision‑making under pressure, including the ability to make recommendations with incomplete information.
• Team player who collaborates naturally across functions without needing a formal mandate

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums including medical, dental, and vision
• Supplemental Life and Disability Insurance plans
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 12 weeks paid parental leave and family care leave
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Dog‑friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year

Cash Compensation Range: $203,500 - $327,750 USD

The base salary for this position will vary based on job‑related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.

About Squarespace

Squarespace is a design‑driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.