Senior Director, Business Strategy & Analytics

Washington Nationals; Washington (District of Columbia); On-site; USD 168,500 - 171,000; Full time

Benefits offered by this job

Paid vacation and sick leave

401(k) and pension plan

Employee discounts

Access to complimentary game tickets

Job summary

A professional sports organization in Washington, D.C. is looking for a Senior Director of Business Strategy & Analytics. The successful candidate will provide strategic leadership and optimization of revenue across ticketing and other business lines. Key responsibilities include leading predictive modeling efforts, collaborating with organizational departments, and driving recommendations for revenue growth. An ideal fit will have over 6 years of relevant experience, preferably in sports or dynamic pricing, along with strong analytical skills and experience with tools like Excel and Python. A competitive salary and benefits package are included.

Qualifications

• 6+ years of experience in strategy, analytics, consulting, or a related field.
• Experience in sports, ticketing, or dynamic pricing environments strongly preferred.

Responsibilities

• Lead the development of data-informed strategies to maximize revenue.
• Own ticket pricing strategy and demand forecasting.
• Build and oversee predictive models related to demand and retention.
• Serve as an internal consultant to various departments.
• Lead, mentor, and develop a high-performing team.

Skills

Strategic thinking

Problem-solving

Predictive modeling

Data visualization

Communication skills

Education

Bachelor’s degree in Economics, Finance, Engineering, Computer Science, or related field

MBA or advanced degree preferred

Tools

Excel

Python

R

Tableau

Job description

Overview

The Washington Nationals are seeking a strategic, analytically driven leader to serve as Senior Director, Business Strategy & Analytics. This role sits at the center of the organization’s revenue engine, shaping high-impact decisions across ticketing, marketing, partnerships, and other key business lines. This leader will act as a strategic advisor to senior leadership, using advanced analytics, market insights, and structured problem-solving to drive revenue growth, optimize pricing and inventory strategies, and inform long-term business planning. The ideal candidate blends strong business acumen with analytical rigor and thrives in a fast-paced, cross-functional environment. The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Note: The following content describes the responsibilities, qualifications, and benefits of the role.

Responsibilities

Essential Duties and Responsibilities

Strategic Leadership & Revenue Optimization

• Lead the development of data-informed strategies to maximize revenue across ticketing and other consumer-driven business lines.
• Partner with senior leadership to define and execute short and long-term strategic initiatives.
• Translate complex analyses into clear, actionable recommendations for executive stakeholders.

Ticketing Strategy & Market Optimization

• Own ticket pricing strategy, inventory management, and demand forecasting across all products.
• Evaluate and refine go-to-market strategies across primary and secondary ticket channels.
• Analyze market dynamics, consumer behavior, and competitive trends to inform pricing and packaging decisions.
• Develop strategies to optimize yield, attendance, and lifetime customer value.

Advanced Analytics & Decision Support

• Build and oversee predictive models related to demand, retention, and customer segmentation.
• Lead deep-dive analyses that uncover revenue opportunities and operational efficiencies.
• Identify key performance drivers and develop frameworks to guide decision-making across departments.

Cross-Functional Strategy

• Serve as an internal consultant to departments including Marketing, Corporate Partnerships, Concessions, Retail, and Ballpark Operations.
• Collaborate with stakeholders to solve complex business problems and evaluate new initiatives.
• Support strategic planning processes with rigorous analysis and scenario modeling.

Secondary Market & Partner Strategy

• Support the development and execution of strategies related to secondary ticket distribution partners.
• Analyze broker and partner performance to inform operating models and partnership decisions.
• Provide insights that shape negotiation strategies and maximize overall ticket ecosystem value.

Team Leadership & Development

• Lead, mentor, and develop a high-performing team of analysts and managers.
• Foster a culture of accountability, curiosity, and continuous improvement.

Qualifications

• Bachelor’s degree in Economics, Finance, Engineering, Computer Science, or a related field (MBA or advanced degree preferred)
• 6+ years of experience in strategy, analytics, consulting, or a related field
• Experience in sports, ticketing, or dynamic pricing environments strongly preferred

Skills & Expertise

• Strong strategic thinking and structured problem-solving skills
• Deep understanding of revenue optimization levers and consumer market dynamics
• Experience with predictive modeling and statistical analysis (e.g., regression techniques)
• Proficiency in tools such as Excel, Python and/or R, and data visualization platforms (e.g., Tableau)
• Ability to synthesize large datasets into clear, compelling narratives
• Exceptional communication skills with the ability to influence senior stakeholders

Compensation

The projected salary range for this position is $168,500 - $171,000 per year. Actual pay is based on several factors, including but not limited to the applicant’s: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range.

Benefits

The Nationals offer a competitive and comprehensive benefits package that presently includes:

• Paid vacation and sick leave, paid holidays throughout the year and a holiday break in December
• Medical, dental, vision, life and AD&D insurance
• Short- and long-term disability insurance
• Flexible spending accounts
• 401(k) and pension plan
• Access to complimentary tickets to Nationals home games
• Employee discounts
• Free onsite fitness center

Equal Opportunity Employer

The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.