Senior Director, Alumni Engagement & Strategic Outreach

William & Mary; Williamsburg (VA); Hybrid; USD 100,000 - 160,000; Full time

Job summary

William & Mary is seeking an Executive Director of Alumni Outreach and Engagement to lead a comprehensive, relationship-centered alumni program. The role requires driving strategy, operational discipline, and fiscal stewardship across regional, identity-based, and digital engagement channels.

Based in Williamsburg, VA with a flexible work arrangement, the Executive Director will partner with university leaders, manage a multi-functional team, and guide the next campaign with strategic vision and

Qualifications

• Bachelor’s degree or equivalent combination of education, experience, and training.
• 7+ years in alumni engagement, non-profit leadership, volunteer management, or related fields.
• Experience leading teams with staff and Board leadership and implementing change.
• Experience using data/insights to redesign or refine programs and align with goals.
• Experience building relationships with diverse, identity-based communities with inclusion/belonging.
• Budget and financial resources management with fiscal stewardship.
• Staff management with professional development and exceptional constituent experiences.
• Strong relationship-building and executive skills including active listening and emotional intelligence.
• Strong project management and organizational abilities; ability to balance priorities.
• Excellent written and verbal communication with customer service orientation.

Responsibilities

• Lead a unified alumni engagement strategy integrating regional, identity-based, and digital engagement paths.
• Oversee design, sustainability, and prioritization of the alumni engagement portfolio.
• Integrate Alumni Success and Alumni Inclusive Excellence programs to serve diverse alumni communities.
• Drive strategy and ROI through analytics, segmentation, and performance measurement.
• Collaborate with university leadership and campus partners to align engagement with institutional priorities.
• Foster belonging and modernize engagement experiences through innovative models and partnerships.

Skills

Alumni engagement

Non-profit leadership

Volunteer management

Data-driven decision making

Budget management

Staff development

Executive communication

Project management

Change leadership

Diversity & inclusion

Education

Bachelor’s degree or equivalent

Master’s degree (preferred)

Job description

William & Mary is seeking an Executive Director of Alumni Outreach and Engagement to lead a comprehensive, relationship-centered alumni program. The role requires driving strategy, operational discipline, and fiscal stewardship across regional, identity-based, and digital engagement channels.

Based in Williamsburg, VA with a flexible work arrangement, the Executive Director will partner with university leaders, manage a multi-functional team, and guide the next campaign with strategic vision and