Senior Director, AI-Driven Reliability & SRE

Oracle Corporation; Boise (ID); Presencial; USD 194.000 - 414.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

Paid time off & holidays

401(k) plan with company match

Employee stock and perks

Descripción de la vacante

Oracle Health Federal seeks a senior leader to guide a multidisciplinary team delivering reliable, secure hosted client systems for U.S. government customers.

You will drive the move to SRE-first and DevOps, implementing infrastructure as code, automated rollbacks, and AI-native workflows to reduce toil and improve operational resilience. The role emphasizes collaboration with security, compliance, and product teams, ensuring adherence to federal requirements while advancing telemetry, incident

Formación

• 10+ years in software engineering, SRE, DevOps, platform engineering, production engineering, cloud service operations, or related technical leadership roles.
• 5+ years leading managers, senior engineers, SREs, DevOps teams, or production operations teams.
• Experience replacing manual operational toil with software, automation, platform capabilities, self-service workflows, or agentic/human-exception operating patterns.
• Proven ownership of production services across build, onboarding, reliability, incident response, change management, and ongoing operations.
• Strong understanding of cloud operations, reliability engineering, observability, deployment safety, incident learning, and service-level accountability.
• Practical experience applying AI-assisted engineering, agentic workflows, AI-enabled automation, or AI-supported operational tooling to real delivery or production-support problems.
• Ability to evaluate AI opportunities pragmatically, including where humans must remain in the loop, where deterministic automation is preferable, and where compliance or data sensitivity limits tool usage.
• Experience operating in regulated, security-sensitive, or high-availability environments.
• Strong executive communication skills, including the ability to explain technical strategy, operational risk, and measurable progress.
• U.S. citizenship, U.S. soil residency, and ability to pass required background checks for federal customer support.

Responsabilidades

• Lead a team of developers, SREs, system analysts, and system architects responsible for performance, security, reliability, and overall domain operation of hosted Oracle Health Federal client systems.
• Drive the transformation to SRE-first and DevOps operating models, including infrastructure as code, configuration as code, change as code, proactive canary strategies, automated rollback patterns, self-healing workflows, and measurable toil reduction.
• Build AI-native operational workflows that use approved tooling and controlled data paths to accelerate development, support, triage, incident response, change execution, knowledge retrieval, and customer operations.
• Replace repeatable manual work with software, agents, automation, runbooks, validation controls, and exception-based human review.
• Own operational outcomes across day 0 build, day 1 customer onboarding, and day 2 service operations.
• Establish service health, reliability, quality, automation, and productivity metrics; use those metrics to prioritize engineering investment and track monthly progress.
• Partner with security, compliance, product, engineering, cloud infrastructure, and customer operations leaders to ensure automation and AI-enabled workflows meet Oracle, FedRAMP, ATO, DoD, VA, and customer approval requirements.
• Lead adoption of OCI-native capabilities for telemetry, alerting, analytics, deployment safety, incident learning, and operational intelligence.
• Improve incident management, change management, service readiness, production support, and customer escalation practices.
• Coach and grow leaders and senior technical contributors through the transition from traditional operations to software-driven and AI-assisted reliability practices.

Conocimientos

SRE/DevOps leadership

Team leadership

Executive communication

AI automation

AI strategy

Cloud operations

Production engineering

Descripción del empleo

Oracle Health Federal seeks a senior leader to guide a multidisciplinary team delivering reliable, secure hosted client systems for U.S. government customers.

You will drive the move to SRE-first and DevOps, implementing infrastructure as code, automated rollbacks, and AI-native workflows to reduce toil and improve operational resilience. The role emphasizes collaboration with security, compliance, and product teams, ensuring adherence to federal requirements while advancing telemetry, incident