Senior Director of Engineering, AI Agents

podium81; EE. UU.; A distancia; USD 200.000 - 350.000; Jornada completa

Descripción de la vacante

podium81 is seeking a Senior Engineering Leader to own the roadmaps and architecture for a production AI agent platform powering customer-facing workflows. You will guide a growing engineering organization, establish evaluation, safety, reliability, and cost practices, and drive end-to-end delivery for high-scale conversations.

You will lead design and incident response for production LLM-powered systems, shape technical strategy, and ensure rapid yet responsible release decisions while

Formación

• 10+ years of software engineering experience, including substantial engineering leadership scope.
• Direct experience building and operating production LLM-powered or agentic systems serving real users at meaningful scale.
• Strong knowledge of applied AI architecture, including orchestration, function calling, retrieval-augmented generation, context management, and latency/cost/quality trade-offs.
• Experience measuring agent quality, catching regressions, and making responsible release decisions.
• A record of leading both early-stage builds and the hardening of systems under production load.
• Strong cross-functional communication and hands-on familiarity with modern AI coding tools.

Responsabilidades

• Set the technical architecture and roadmap for agent orchestration, tool use, memory, reasoning, and workflow execution.
• Lead and grow engineers building and operating production agent systems while remaining engaged in design, code, and incident response.
• Build evaluation infrastructure, quality metrics, feedback loops, and regression detection for non-deterministic software.
• Drive new agent capabilities from concept through production hardening for reliability, latency, and cost.
• Translate business outcomes such as response time, conversion, appointments, and recovered revenue into technical priorities.
• Partner with infrastructure and customer-facing teams on observability, model routing, fallback behavior, guardrails, and field feedback.

Descripción del empleo

Role overview

Own the engineering direction for a production AI agent platform used in customer-facing, revenue-critical workflows. This senior leadership role combines zero-to-one product development with the operational discipline required to scale autonomous systems across large volumes of conversations. You will shape the architecture, grow the engineering organization, and establish the evaluation, safety, reliability, and cost practices needed for continued expansion.

Responsibilities

• Set the technical architecture and roadmap for agent orchestration, tool use, memory, reasoning, and workflow execution.
• Lead and grow engineers building and operating production agent systems while remaining engaged in design, code, and incident response.
• Build evaluation infrastructure, quality metrics, feedback loops, and regression detection for non-deterministic software.
• Drive new agent capabilities from initial concept through production hardening for reliability, latency, and cost.
• Translate business outcomes such as response time, conversion, appointments, and recovered revenue into technical priorities.
• Partner with infrastructure and customer-facing teams on observability, model routing, fallback behavior, guardrails, and field feedback.

Requirements

• 10+ years of software engineering experience, including substantial engineering leadership scope.
• Direct experience building and operating production LLM-powered or agentic systems serving real users at meaningful scale.
• Strong knowledge of applied AI architecture, including orchestration, function calling, retrieval-augmented generation, context management, and latency/cost/quality trade-offs.
• Experience measuring agent quality, catching regressions, and making responsible release decisions.
• A record of leading both early-stage builds and the hardening of systems under production load.
• Strong cross-functional communication and hands-on familiarity with modern AI coding tools.

Nice to have

• Experience with customer-facing revenue workflows, voice or real-time multimodal AI, high-growth SaaS or vertical software, and SMB-focused products. A thoughtful perspective on the rapidly changing agentic AI landscape is also valued.

Benefits and work setup

The source emphasizes ownership of a high-visibility product area, direct customer impact, rapid growth opportunities, and collaboration with an experienced engineering team.