Senior Director Account Management - Remote

Lensa; Columbus (OH); Remote; USD 143,000 - 243,000; Full time

Job summary

An established industry player is seeking a Senior Director of Account Management to lead strategic initiatives in a remote setting. This pivotal role focuses on ensuring client satisfaction through effective team management, contract negotiations, and operational efficiency. The ideal candidate will possess extensive experience in healthcare or pharmacy benefit management and a strong ability to foster relationships with clients and stakeholders. Join a forward-thinking organization that values diversity and offers a competitive salary package along with comprehensive benefits.

Qualifications

• 8+ years in healthcare or pharmacy benefit management with leadership experience.
• Deep understanding of the PBM industry and excellent interpersonal skills.

Responsibilities

• Lead the account management team and resolve client issues.
• Develop processes for performance monitoring and operational efficiency.
• Build strong relationships with clients to maximize satisfaction.

Skills

Leadership

Client Relationship Management

Contract Negotiation

Strategic Planning

Operational Efficiency

Education

Bachelor's Degree

MBA

Job description

Senior Director Account Management - Remote

Lensa, the leading career site for job seekers at every stage, is partnering with Prime Therapeutics, a healthcare leader. We are seeking a Senior Director of Account Management to provide strategic and operational leadership, ensuring client satisfaction and retention. The role involves cross-functional collaboration, contract negotiations, team management, and strategic planning.

Responsibilities include:

1. Leading the account management team and resolving issues escalated across clients.
2. Developing processes for performance monitoring and operational efficiency.
3. Building strong relationships with clients and internal teams to maximize satisfaction and renewals.
4. Participating in go-to-market strategies and maintaining key stakeholder relationships.
5. Leading contract negotiations and overseeing project implementations.
6. Managing budgets, staffing, and team development.

Qualifications:

• Bachelor's degree in relevant fields; MBA preferred.
• At least 8 years in healthcare or pharmacy benefit management, with 5+ years in leadership.
• Deep understanding of the PBM industry and excellent interpersonal skills.
• Ability to lead in a matrix environment and manage multiple projects.

Physical & Other Requirements:

• Travel up to 30%; available outside standard hours.
• Ability to lift up to 25 pounds occasionally.

Potential salary ranges from $143,000 to $243,000, with benefits detailed on Prime Therapeutics' website. Prime is an equal opportunity employer and welcomes diverse candidates. Applicants requiring accommodations are encouraged to contact HR.