Senior Digital Project Manager

Wpromote; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Wpromote in the United States is seeking a Sr. Digital Project Manager to own programs from start to finish.

You will partner with client services and channel teams to deliver high-quality services for clients and collaborate with paid, earned and owned media, digital intelligence, and executive leadership throughout every phase. The role may manage multiple programs or a single enterprise-level program, requiring strong multitasking, meticulous planning, and continuous process improvement to

Qualifications

• 5+ years of project management in an interactive agency, managing large-scale digital programs.
• Bachelor’s degree or equivalent experience.
• Once eligible, PMP Certification is expected within one year of hire.
• Ability to autonomously lead project management for any program type.
• Skills to oversee, train, and mentor junior project managers.
• Advanced abilities in using Asana or similar task management software.
• Experience documenting, tracking, and following up on many simultaneous tasks.
• Strong understanding of workflows for digital creative, paid media, earned media, analytics, and client management.

Responsibilities

• Serve as internal and external point-of-contact for program operations.
• Ensure operational efficiency of the program.
• Run internal and client-facing meetings, capturing action items and recaps.
• Plan, manage, monitor, and control execution of digital initiatives with channel leadership.
• Manage scope, risks, and change requests to minimize impact on success.
• Attend to task details, deadlines, and accuracy of deliverables.
• Develop and maintain detailed program documentation (timelines, trackers).
• Create workflows, train teams, and manage tasks & deliverables using PM software.
• Ensure programs adhere to PMO templates and processes.
• Co-own with client services for account success.
• Drive continuous process improvement for programs.

Skills

Project management

Client collaboration

Cross-functional team

Multi-tasking

Mentoring

Education

Bachelor’s degree

Tools

Asana

Job description

The ideal candidate is someone who has experience in a digital agency, is well-versed in project management processes, thrives in a fast-paced environment, and relishes taking complete ownership of programs from beginning to end. You will partner with our client services team to ensure exceptional delivery of clients’ needs. You will also work closely with our paid, earned & owned media, digital intelligence, and executive leadership teams during every phase of our programs.

As a Sr. Digital Project Manager, you may manage multiple programs simultaneously or a single, enterprise-level program. Within this environment, you will work with client services and channel teams to set, measure, and achieve goals targeted at delivering high-quality services for clients. The right candidate is ready to multitask across diverse environments and dynamic enough to be able to learn new technologies and adopt new approaches.

You Will Be

• An internal and external point-of-contact for program operations
• Responsible for the operational efficiency of your program
• Running internal and client-facing meetings as needed, taking detailed action items & disseminating meeting recaps
• Responsible for planning, managing, monitoring, and controlling the execution of digital initiatives from beginning to end, in partnership with channel team leadership
• Managing program scope, identifying, defining, and communicating risks and change requests, before taking appropriate action to minimize the impact on the program’s success
• Focused on the details of tasks, deadlines & accuracy of deliverables
• Developing and maintaining detailed program documentation such as timelines and project trackers
• Creating workflows, training teams, and managing project tasks & deliverables using various project management software
• Ensuring client programs are fully utilizing and adhering to all appropriate PMO templates and processes
• A generator and owner of key PMO department initiatives
• The co-owner and partner with client service counterparts for account success
• The owner of continuous process improvement for your program(s)

You Must Have

• 5+ years of project management experience in an interactive agency, managing large-scale, multi-faceted digital programs
• Bachelor’s degree or equivalent experience
• Once eligible, PMP Certification is expected within one year of hire. Wpromote covers the training fees for PMP Certification
• Ability to autonomously lead project management for any program type
• Skills required to oversee, train, and mentor jr. level project managers, if applicable
• Advanced abilities in using Asana or similar task management software
• Experience working autonomously and being part of a team
• Proficiency in documenting, tracking, and following up on many simultaneous tasks
• Experience authoring essential project documentation such as project management plans, change, issue and risk logs, and status reports
• Strong understanding of the typical workflows for the digital creative process, paid media marketing, earned media marketing, analytics, and client management