Senior Digital Product Manager - Healthcare Experience

Memorial Hermann Health System; Houston (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Memorial Hermann Health System is seeking a Senior Digital Product Manager to guide the vision, design, and outcomes of digital health products that enhance patient and staff experiences.

You will develop product roadmaps, collaborate with IS, marketing, and clinical teams, and drive metrics-driven improvements across multiple digital platforms in a fast-paced health system environment.

Qualifications

• 3 years of digital product or technology development experience
• 5+ years in large cross-functional teams influencing senior-level management
• Translate business/clinical processes into consumable digital steps
• Strong human-centered design focus and customer-centric approach
• Experience in omni-channel digital experiences and healthcare context

Responsibilities

• Define digitally enabled Memorial Hermann experiences engaging for consumers and patients across channels
• Develop feature roadmaps and drive agile delivery across platforms
• Establish operational KPIs to track digital activity, platform usage, and engagement
• Collaborate with care delivery and service lines to identify new digital concepts and enhancements

Skills

Cross-functional leadership

Agile delivery

Human-centered design

Data analysis

Communication

Digital product development

Time management

Customer service

Stakeholder management

Team motivation

Education

Bachelor's degree (business, marketing, engineering, CS)

Job description

Memorial Hermann Health System is seeking a Senior Digital Product Manager to guide the vision, design, and outcomes of digital health products that enhance patient and staff experiences.

You will develop product roadmaps, collaborate with IS, marketing, and clinical teams, and drive metrics-driven improvements across multiple digital platforms in a fast-paced health system environment.