Senior Digital Product Manager – External Customer Apps

James Hardie; Chicago (IL); Presencial; USD 107 000 - 133 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and bonus plan

Health/dental/vision/life insurance

Paid time off

401(k) with match

Parental leave and wellness programs

Sustainability initiatives

Resumo da oferta

James Hardie is seeking a Product Manager to lead customer-facing applications like AZEKNow and related tools. You will own the roadmap, drive strategy, and partner with Sales, Marketing, IT, and Customer Experience to improve discovery, confidence, and conversion for homeowners and pros.

The role emphasizes product ownership over delivery, with KPIs and ROI reporting. Candidates should bring 7+ years in digital product management, strong analytics, and experience across multiple products in a

Qualificações

• Seven or more years in digital product management, owning both the what and why.
• Experience managing more than one product concurrently.
• Proven track record with agile delivery, roadmaps, and cross-functional collaboration.
• Familiarity with Jira and Workfront as systems of record.
• Analytical skills: defining KPIs, reading data, and acting on insights.
• Strong user empathy and capability to translate insights into product solutions.
• Ability to negotiate prioritization with senior stakeholders.
• Experience in construction, building products, or B2B/B2B2C platforms preferred.

Responsabilidades

• Define customer problems and business opportunities the portfolio exists to solve.
• Own the product vision and the value case behind each major initiative.
• Align Marketing, Sales, and Customer Experience around shared outcomes.
• Collaborate with PMO and Finance on scope, funding, and value realization.
• Own and evolve the roadmap for AZEKNow and the broader portfolio.
• Prioritize across products and maximize component reuse.

Conhecimentos

Digital product management

Multi-product ownership

Agile delivery

Cross-functional collaboration

KPIs & analytics

User empathy

Stakeholder prioritization

Contractor platforms

CRM touchpoints

Jira familiarity

Ferramentas

Jira

Workfront

Descrição da oferta de emprego

James Hardie is seeking a Product Manager to lead customer-facing applications like AZEKNow and related tools. You will own the roadmap, drive strategy, and partner with Sales, Marketing, IT, and Customer Experience to improve discovery, confidence, and conversion for homeowners and pros.

The role emphasizes product ownership over delivery, with KPIs and ROI reporting. Candidates should bring 7+ years in digital product management, strong analytics, and experience across multiple products in a