Senior Digital Product CX Design Lead

BioSpace; Cambridge (MA); On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

Health insurance

Parental leave

Collaborative culture

Job summary

Sanofi in Cambridge, MA is seeking a Digital Product Consumer Experience Design Lead to shape world-class user experiences across our digital product ecosystem. You will partner with Product, Strategy, and Engineering to design human-centered solutions at scale, leading through ambiguity and driving measurable impact.

You will guide discovery research, translate complex scientific workflows into intuitive experiences, and contribute to strategic roadmaps while mentoring teams across CX and

Qualifications

• Bachelor's degree or equivalent in Design, HCI, or related field.
• 7+ years of experience in product design and shipped products.
• Portfolio showing design process, research integration and outcomes.
• Experience with iterative design sprints and lean, Agile development.
• Advanced product design and human-centered methods applied to complex tools.
• Ability to navigate complexity across holistic design ecosystems.
• Proficiency in Figma, Miro, Adobe Creative Suite and related tools.
• Knowledge of design systems and platform guidelines for iOS/Android.
• Ability to lead multiple projects and meet deadlines.
• Experience with sketches, wireframes, IA, sitemaps, user flows.
• Solid understanding of HTML/CSS/JavaScript.
• Excellent verbal and written communication; persuasive presenter.

Responsibilities

• Apply design thinking and research across the full product lifecycle.
• Drive unified user experience across products and platforms.
• Lead all phases of product design from discovery to shipping.
• Conduct discovery research with contextual inquiries and stakeholder interviews.
• Translate complex workflows into intuitive experiences.
• Identify patterns and opportunities across products and journeys.
• Contribute to project planning, budgeting and capacity planning.
• Contribute to strategic roadmaps with cross-functional leadership.
• Champion human-centered design across CX and partner teams.
• Define and apply user-centered measurement criteria and iterate.

Skills

User research

Design leadership

Design thinking

Prototyping

Figma

Miro

Adobe Creative Suite

HTML/CSS/JS basics

Communication

Agile

Education

Bachelor's degree in Design/HCI

Master's degree a plus

Tools

Figma

Miro

Adobe Creative Suite

Design systems knowledge

Job description

Sanofi in Cambridge, MA is seeking a Digital Product Consumer Experience Design Lead to shape world-class user experiences across our digital product ecosystem. You will partner with Product, Strategy, and Engineering to design human-centered solutions at scale, leading through ambiguity and driving measurable impact.

You will guide discovery research, translate complex scientific workflows into intuitive experiences, and contribute to strategic roadmaps while mentoring teams across CX and