Head of Digital Product CX Design

Sanofi US; Cambridge (MA); On-site; USD 180,000 - 240,000; Full time

Job summary

Sanofi US seeks a Digital Product Consumer Experience Design Lead in Cambridge, MA to shape world-class experiences across our digital ecosystem. You will partner with Product, Strategy, and Engineering to design user-centered solutions from discovery through delivery.

You will lead discovery research, translate complex workflows into intuitive UX, and drive a unified experience across platforms, while collaborating with cross-functional leaders to ship innovative products at scale.

Qualifications

• Degree in Design, HCI, or related field required.
• 7+ years in product design with strategy and shipping.
• Portfolio showing design process and shipped products.
• Experience with iterative design sprints and Lean/Agile methods.

Responsibilities

• Apply design thinking and research methods across the full product lifecycle, from discovery through delivery.
• Drive a unified, coherent user experience across products and platforms.
• Lead all phases of product design: research synthesis, ideation, prototyping, and implementation.
• Conduct discovery research including contextual inquiry and stakeholder interviews to inform design strategy.
• Translate complex scientific workflows into intuitive experiences that reduce cognitive load while maintaining capability.

Skills

Design thinking

Discovery research

Figma

Prototyping

Leadership

Communication

Education

Bachelor's degree in Design or related field

Job description

Sanofi US seeks a Digital Product Consumer Experience Design Lead in Cambridge, MA to shape world-class experiences across our digital ecosystem. You will partner with Product, Strategy, and Engineering to design user-centered solutions from discovery through delivery.

You will lead discovery research, translate complex workflows into intuitive UX, and drive a unified experience across platforms, while collaborating with cross-functional leaders to ship innovative products at scale.