Senior Digital Product Analytics Leader

cigna; United States; Hybrid; USD 113,000 - 188,000; Full time

Job summary

The Cigna Group seeks a Senior Advisor, Business Analytics - Digital Product to advance analytics powering an outcomes-oriented digital product function. You will translate digital strategies into measurable outcomes, shaping product innovation, customer engagement, and enterprise decision-making.

You will partner with Digital Product teams, define KPIs and hypotheses, and drive data-informed investment decisions across journeys and experiences.

Qualifications

• Strong experience in business analytics and/or digital product analytics.
• Strong business acumen with the ability to connect analytics to financial and strategic outcomes.
• Demonstrated ability to create and operationalize analytical frameworks to support outcome-oriented decision-making.
• Experience working in complex, evolving data environments.
• Excellent communication skills with the ability to translate complex analytics into business and customer implications.
• Proficiency in analytics tools and platforms (SQL, Python/R, Tableau, Databricks).

Responsibilities

• Partner with Digital Product teams to align analytics and test/learn agendas with strategic priorities for business and enterprise.
• Translate business strategies into structured measurement approaches, including KPIs, success metrics, and hypotheses for experimentation.
• Proactively identify opportunities to enhance digital experience, engagement, and value creation through analytics.
• Support prioritization of digital investments by grounding decisions in data, performance insights, and expected business impact.
• Evaluate effectiveness of digital capabilities and recommend enhancements, optimizations, and new feature opportunities.
• Perform deep dives into performance drivers, including adoption, engagement, friction points, and leakage across journeys.
• Partner with product and engagement stakeholders to continuously refine experiences based on insights and testing outcomes.
• Create, operationalize, and evangelize frameworks for segmentation, behavioral, and journey analysis to identify areas of opportunity.
• Develop and advance analytical approaches from one-time analyses to repeatable, scalable frameworks and data products.
• Identify key drivers of customer satisfaction, engagement, and value perception across digital experiences.
• Translate complex analytical findings into clear, compelling narratives that inform business strategy and enable sustained impact across enterprise.
• Provide strategic input into prioritization, roadmap decisions, and investment tradeoffs.
• Anticipate business questions and proactively develop insights to inform decision-making.
• Work across enterprise to incorporate analytics products and insights into enterprise strategic priorities and business growth plans.
• Serve as a key connector between analytics, product, and business stakeholders to ensure insights are actionable and adopted.
• Support a coordinated approach to analytics across fragmented teams and capabilities.

Skills

Analytical storytelling

Business analytics

Digital product analytics

Business acumen

Communication

Tools

SQL

Python/R

Tableau

Databricks

Job description

The Cigna Group seeks a Senior Advisor, Business Analytics - Digital Product to advance analytics powering an outcomes-oriented digital product function. You will translate digital strategies into measurable outcomes, shaping product innovation, customer engagement, and enterprise decision-making.

You will partner with Digital Product teams, define KPIs and hypotheses, and drive data-informed investment decisions across journeys and experiences.