Senior Digital Platform Specialist

Jobtailor

Washington (District of Columbia)

On-site

USD 90,000 - 130,000

Full time

6 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Jobtailor in Washington, DC is seeking an experienced Intranet Specialist to manage intranet platforms, governance, publishing workflows, and site lifecycle. You will enhance pages with HTML/CSS, tune SharePoint Online, and enforce accessibility standards (ADA/WCAG).

You will run site audits, advise on SEO/AEO fundamentals, optimize metadata, and mentor content owners across teams. This 6–8 year role requires a strong digital workplace background and a bachelor’s degree in a related field.

Qualifications

Experience with intranet platforms, publishing workflows.
Ability to refine custom web pages using HTML/CSS, with JavaScript familiarity.
Demonstrated ability to run website audits and translate findings into improvements.
Strong knowledge of web accessibility standards (ADA, WCAG 2.1 AA).

Responsibilities

Monitor intranet content for timeliness and accuracy.
Support intranet configuration, navigation, and permissions.
Coach content owners on publishing best practices and governance.
Conduct website audits for health, performance, and accessibility.
Own resolution of website issues and coordination with vendors when needed.

Skills

Intranet Management

HTML & CSS

Web Accessibility

SEO Fundamentals

Cross-functional Collaboration

Education

Bachelor's degree in Marketing, Communications, Information Systems, IT, Digital Media, or related field

Tools

SharePoint Online

Power Platform

Microsoft 365

Web Analytics Tools

Job description

Monitor the intranet to ensure content remains timely, accurate, and aligned with firm standards
Follow up with department content owners when content is outdated
Support intranet site configuration, navigation, permissions, and user roles
Serve as the escalation point for intranet questions, support requests, and unresolved troubleshooting
Coach and mentor department content owners on maintaining and publishing intranet pages
Co-develop and maintain intranet governance standards
Recommend intranet structure, navigation, and taxonomy
Document procedures and manage site lifecycle, including archiving and retiring outdated content
Build custom web pages using HTML and UX best practices
Run website audits covering site health, broken links, page performance, accessibility, and content accuracy
Own resolution of identified website issues
Ensure timely website updates, working with external vendors as needed
Monitor website customizations for compliance with firm standards
Provide recommendations on SEO/AEO fundamentals, metadata, tagging, and performance reporting
Work with an external data compliance vendor on GDPR/CCPA/data privacy requirements
Contribute to larger website initiatives with cross-team stakeholders

Requirements

Experience working on an intranet platform, including permissions and publishing workflows
Experience maintaining and refining custom web pages using HTML and CSS, with familiarity in JavaScript
Demonstrated ability to run website audits and translate findings into measurable improvements
Strong understanding of web accessibility standards (ADA, WCAG 2.1 AA)
Familiarity with SEO & AEO fundamentals, web analytics tools, and performance reporting
Proficiency with the Microsoft 365 ecosystem, including Teams, OneDrive, and Power Platform
Strong organizational skills with the ability to manage multiple priorities and meet deadlines
Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences
Proactive in identifying issues and anticipating needs before they *escalate*
Dedicated to producing detail-oriented work product while displaying grace under pressure
Ability to establish effective working relationships with personnel at diverse levels of the firm
6-8 years of experience supporting intranet platforms, corporate websites, or digital workplace environments
Strong background in SharePoint Online and hands-on HTML and UX work
Bachelor's degree in Marketing, Communications, Information Systems, Information Technology, Digital Media, or a related field, or equivalent combination of education and experience

Core Competencies

Demonstrates expertise in managing intranet platforms, including content governance, user roles, and compliance with web accessibility standards. Proficient in HTML, CSS, and SharePoint Online, with a strong focus on SEO fundamentals and effective communication across diverse teams.

Highest-signal resume keywords