Senior Digital Payments Product Manager

Charles Schwab Corporation; Westlake (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

Charles Schwab Corporation seeks a Manager, Digital Product Management to join the Move Money team within Advisor Services. You will lead tech-enablement initiatives, manage Scrum processes, and coordinate across Engineering, UX, Risk and Compliance to deliver secure, scalable digital payment capabilities on the SAC platform.

You’ll own backlog priorities, write user stories, and craft release plans while analyzing feedback to drive product enhancements.

Qualifications

• 3-4 years of experience in a technical product management or product development role
• Agile mindset; expert in agile methodologies for software development (writing user stories, acceptance criteria, facilitating scrum activities)
• Natural curiosity and a continuous learning attitude
• Advanced technology acumen, including understanding of software architectures, languages, and build cycles
• Project management - juggle multiple priorities, drive progress across stakeholders
• Problem-solving and analytical skills to analyze information and make data-driven decisions
• Strong relationship-management skills across organization to drive implementation strategy
• Preferred: strong PowerPoint and executive storytelling skills

Responsibilities

• Lead the development of key tech-enablement initiatives to improve Schwab Advisor platform performance and security.
• Manage daily scrum activities and write user stories in JIRA.
• Prioritize high impact work for the engineering team and keep development work on track.
• Create a release plan in coordination with the scrum team and other lines of business.
• Perform impact analysis on platform support issues, identify risk and remediation plans.
• Drive problem solving, accountability, and resolutions in production support situations; recommend future enhancements.
• Collaborate with QA to address testing requests and document complex requirements and test plans in Confluence.
• Analyze advisor feedback from platform surveys to identify opportunities and manage the Move Money product backlog.
• Lead design development work with UX, content team, and engineering; build presentations for stakeholders.
• Collaborate with Engineering, UX, Service, Operations, Product, Risk, Legal, Compliance to define requirements and drive execution.

Skills

Agile

Product Mgmt

Tech knowledge

Project Mgmt

Problem solving

Relationship mgmt

Communication

Job description

Charles Schwab Corporation seeks a Manager, Digital Product Management to join the Move Money team within Advisor Services. You will lead tech-enablement initiatives, manage Scrum processes, and coordinate across Engineering, UX, Risk and Compliance to deliver secure, scalable digital payment capabilities on the SAC platform.

You’ll own backlog priorities, write user stories, and craft release plans while analyzing feedback to drive product enhancements.