Senior Digital Merchandising Lead - eCommerce Growth & Loyalty

Experience Champaign Urbana; Champaign (IL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA options

Disability Insurance

Life Insurance

401(k) with company match

Paid Time Off

Paid Holidays

Internal Rewards

Discounts on Products

Additional Coverage

Job summary

Horizon Hobby in Champaign, IL is seeking a Senior Merchant to lead the eCommerce commercial strategy and the customer experience for Horizon Hobby's direct-to-consumer business. You will own digital retail vision across product merchandising, category growth, educational experiences, loyalty programs, account engagement, promotions, and customer journeys.

You will build and lead a team of Digital Category merchants, define category strategies, and prioritize investments to drive growth,

Responsibilities

• Lead the digital merchandising strategy and customer experience for Horizon Hobby's direct-to-consumer business.
• Own the site's key metrics including revenue growth, conversion rate, and loyalty participation.
• Build and lead a high-performing team of Digital Category merchants for major product ecosystems.
• Define category strategies, growth plans, and merchandising standards to outperform the market.
• Create a customer-first retail strategy that drives immediate results and long-term loyalty.

Job description

Horizon Hobby in Champaign, IL is seeking a Senior Merchant to lead the eCommerce commercial strategy and the customer experience for Horizon Hobby's direct-to-consumer business. You will own digital retail vision across product merchandising, category growth, educational experiences, loyalty programs, account engagement, promotions, and customer journeys.

You will build and lead a team of Digital Category merchants, define category strategies, and prioritize investments to drive growth,